Deputy Director Research and Planning at Higher Education Loans Board (HELB)

Ref. No. HELB/007 - Grade 3

Job Profile

The job holder is responsible for overseeing and providing leadership in the formulation implementation, monitoring, evaluation and reporting on the institution’s Strategic Plan and Performance Contract. Monitoring, Evaluation and reporting on Corporate performance. Provides oversight on policies and strategies on Customer engagement, Quality Management Systems (ISO), Knowledge Management and innovation, Business Intelligence, Research that leads into new products/services and analyzing emerging trends for Business Process Re-engineering for identifying process improvement opportunities and redesigning processes.

Job Specifications
Duties and responsibilities will entail: -

• Coordinating and developing the Board’s Corporate strategy and monitor its implementation;
• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Governmental priorities;
• Coordinating the Performance Contracting process;
• Coordinating continuous Monitoring and Evaluation of the Strategy and making course correction;
• Coordinating to the organizational budget planning cycle through aligning of the budget and the strategic plan;
• Coordinating periodic management Strategy review meetings;
• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Governmental priorities;
• Overseeing the Monitoring & Evaluation of all the Board’s programs and projects;
• Developing, reviewing and Maintaining Monitoring & Evaluation framework;
• Compiling and Disseminating various Monitoring & Evaluation reports;
• Monitoring and Evaluating execution of the approved Performance Contract and providing Performance Evaluation Feedback reports to departments;
• Establishing and coordinating mainstreaming of innovative culture within the organization and establishing monitoring and evaluation frameworks to assess innovation systems and programs;
• Establishing Partnerships with both public and private entities to enhance access to resources and finances required for implementation of innovations and Motivating generation and management of innovations to help in establishing and maintaining innovation lab and hub;
• Developing and implementing research strategy and annual research plan and planning, designing and carrying out research/surveys and preparing reports;
• Coordinating the development and reviews of the Board’s policies, guidelines, procedures and manuals in liaison with all departments;
• Establishing and managing research partnerships both locally and externally;
• Managing outsourced research activities;
• Disseminating and sensitizing on the organization’s policies and guidelines;
• Facilitating development of new products and services through research in liaison with relevant departments;
• Carrying out periodic environmental analysis on business trends;
• Overseeing Board’s business intelligence system and activities;
• Designing of suitable tools for research and the reporting format of analyzed data to facilitate decision making;
• Managing online and physical resource centre/library for efficiency in information gathering, storage and retrieval;
• Advising and coordinating the implementation of business process reengineering initiatives; and
• Maintenance of the Board’s quality management system through quality assurance programs.

Person Description

For appointment to this grade, an officer must have: -

• Served for a cumulative period of fifteen (15) years relevant work experience, three (3) of which must have been in the grade of Assistant Director, Research and Planning or in a comparable position;
• Bachelor’s degree in any of the following fields Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• Master’s degree in any of the following fields Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• Leadership Course lasting not less than Four (4) weeks from a recognized institution.
• Membership to a relevant professional body and in good standing where applicable;
• A valid practicing certificate where applicable;
• Certificate in computer applications; and
• Shown merit and ability as reflected in work performance and results. 

Key competencies and skills

• Analytical skills
• Strategic, innovative and critical thinking
• Interpersonal skills
• Negotiation skills
• Leadership Skills
• Team building ability
• Mentoring and coaching; and
• Demonstrates managerial, administrative, and professional competence results in work
•  performance.