Finance Coordinator-Officer, Finance Admin. Office at Aga Khan University Hospital

Job Purpose

This job exists to ensure accurate, efficient, and compliant financial processes by analysing, redesigning, implementing, and reconciling systems and workflows that support the hospital’s operational and strategic goals

Key responsibilities

Process Analysis & Assessment

• Review current billing and other financial processes, workflows, and systems
• Identify inefficiencies, redundancies, and bottlenecks
• Assess integration and usage of EHR & ERP in Finance department

Strategic Process Design

• Develop re-engineered finance workflows and establish standard operating procedures (SOP) aligned with healthcare financial standards
• Coordinate rollout of redesigned processes with ICT and Finance
• Train finance staff on new workflows and systems

Quality Control & Compliance

• Develop quality control metrics for re-engineered hospital policies
• Collaborate with audit teams to strengthen internal controls

Continuous Improvement & Stakeholder Engagement

• Monitor and refine processes regularly
• Regularly engage Finance, ICT, clinical, and admin stakeholders for feedback

Cash and cash related back-Office Reconciliation and Accuracy

• Monitor periodically high-level back-office cash and cash related reconciliations to ensure accuracy and completeness

 Qualifications, Experience and Skills required:

• Bachelor’s degree in finance, Accounting, Business Administration, or Economics
• CPA or ACCA are an added advantage
• Certification or skills in Systems/Business process is a plus.
• Strong skills in Excel and Business Intelligence (BI) tools
• At least two or more years of experience with ERP and/or EHR systems (e.g., PeopleSoft, SAP, Oracle) as well as Aptitude in reporting and presentation
• A team player and a person of high integrity
• Excellent Analytical and problem-solving skills.
• Attention to detail (important for reconciliations).
• Ability to train and support others during change.
• Good communication and stakeholder engagement skills