Foundations Operations Officer – Fixed Term Contract at Safaricom Kenya

Job Description

Reporting to the Foundations Operations Manager, the role holder will ensure smooth and timely operations of the Foundations as per pre-agreed SLAs. Working with the Operations Manager, the role holder will support Foundations’ Boards of Trustees’ documentation management, Foundations’ administration, Partners management and documentation, Community engagement, employee engagement, brand positioning, regional engagement while adhering to ISO 26000 guidelines relevant to the role. The role is 1 Year Fixed Term Contract  renewable based on performance.

Responsibilities

•  Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.

Foundations Operations  

• Board papers’ ad minutes management according to SLAs.

Brand Positioning

• Timely liaison with the agencies, business partners and staff on events- briefing, planning, execution for both internal and external events for the Foundation. 
• Manage the monthly, quarterly, and annual analysis and reporting on events to inform planning and execution of subsequent events.
• Maintain all Foundations’ brand assets – audits and updating.

Documentation of the Board of Trustees’ Meetings

• Manage timely documentation for the Foundations’ Board of trustees– Board packs, minutes, and related documents as per SLAs.
• Coordinate delivery of the recommendations/action points from the Foundations’ Board meetings. 

Partner Management and Document

• Manage the updating of the foundations programme/project tracker.

Core competencies, knowledge and experience

Customer Obsession

• Deepen the community’s connection to our initiatives.
• Ensure a seamless and a positive experience for the communities involved in our initiatives.
• Proactively anticipating and addressing our community needs.

Purpose

• Ensure that the foundation functions effectively and achieves its purpose of transforming lives.
• Ensure that the foundation’s initiatives are progressing towards their intended mission.

Innovation

• Finding new and creative ways to engage with our stakeholders in order to enhance impact.
• Innovate the foundation’s representation in the communities to ensure it remains relevant and impact.

Collaboration

• Working cross-functionally with other departments to ensure that the board decisions are implemented effectively and efficiently.

Qualifications

• Bachelor’s Degree in a business related field e.g. Development Studies Economics, Marketing, Communications, Sociology. 
• 3-5  years of experience in a busy community facing environment.   
• Ability to set priorities and to lead planning processes. 
• Ability to execute tasks with eye on details. 
• Ability to think critically, objectively and strategically.
• Excellent analysis and report writing skills.
• Excellent communication and interpersonal skills. 
• Excellent writing skills coupled with eye on details. 
• Excellent adherence to strict timelines. 
• Excellent group/team organisation skills.
• Excellent adherence to strict timelines.