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  • Posted: Jun 3, 2023
    Deadline: Jun 4, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    ManPower Services Group is a multinational human resource consulting firm.
    Read more about this company


    Head of Sales

    JOB REF: MN 8268


    Route to Market and Market Execution

    • Developing competitive market penetration strategies
    • Developing strategic partnerships including Distributors, Depots and Outlet partnerships to support the scaling of the business
    • Contributing to the strategy process to take the business to new territories
    • Proposing innovative Brand activation initiatives for sales and market increase

    Target Setting and Performance Management

    • Establish and sign off sales targets with Sales Team and Trade Partners, aligned with company annual business plan and Quarterly rolling estimates
    • Target setting to include all parameters /KPIs for each revenue stream: Business segment, regional goals and key accounts including Distributors and Depots
    • Ensure direct reports are capable, knowledgeable, equipped, and motivated to deliver their performance objectives
    • Ensure has up to date record of customer pipeline, customer visit reports, commitments, Data on Market share, competitor insights, customer service issues and business projections
    • Development of commercial strategy, annual business plan & functional budget targeting regions and establishing regional Distributors and Depots across the country
    • Development of Customer Joint business plan and Joint action plan


    • Ensure all team members have a signed performance contracts as per company policies
    • Ensure all team members abide to company policies, HR guidelines and process
    • On-ground motivation and coaching of Sales team members to handle challenges and competitive market barriers
    • Must embrace a strong safety culture for all team.

    Customer Service and Delivery

    • Be the primary contact person for client management to ensure world class service delivery as of the company to market
    • Develop and implement innovative initiatives to streamline any common and emerging areas of complaints and grievances to ensure that the clients and partners’ expectations are met

    Brand and Organizational Reputation

    • Build and protect the company’s brand equity and effectively manage customers relations with all the internal and external customers
    • Ensure all internal and external interactions reflect and in compliance to the company’s value system
    • Ensure all regional operations comply with regulatory requirements

    Business Reporting and Routines

    • Ensure all team members attend scheduled meetings, with clients, partners and management updates
    • Ensure timely delivery of accurate reports to CEO, as per stipulated templates, dashboards, formats and on time.
    • Ensure submission of high-quality fact-based reports, with actionable insights, volume analysis, ambitious and achievable projections


    • Drive high level of collaboration with other organizational leaders and associates to maintain cross-functional cooperation and synergy, that drive achievement of company goals
    • Contribute to the development of an in depth and detailed manual/ Standard Operating Procedures for the Department including protocols with detailed process flows both general and client specific so every step is clearly stipulated.

    Budget Management

    • Exercise prudent cost management to maintain business expenses within approved budget
    • Manage customer debt through proactive invoicing & collections as per company credit policy, ensuring all customer contracts have secured debt and within approved credit limits


    • Bachelor’s degree in marketing, business administration, or a relevant field.
    • Master’s degree would be an added advantage.
    • At least 10 years’ experience in FMCG industry
    • Candidates between the age of 35-45 years are encouraged to apply
    • Strong leadership and team building skills
    • Proven ability to meet and exceed sales targets
    • Proven track record of successfully managing customer relationships.
    • Excellent interpersonal skills.
    • Highly self-motivated and a self-starter.
    • Good analytical and problem-solving skills.
    • Excellent relationship-building and negotiation skills.
    • Excellent communication, interpersonal and organizational skills
    • Superb team leadership ability
    • Ability to flourish in a highly competitive industry.

    Method of Application

    Interested candidates who meet the above requirements should submit their cover letter and CV to on or before 4th June 2023. Applicants are advised to include the Position Title and the Job Reference Number in the email subject. Applicants are also advised to indicate their current or past monthly salary in their applications.

    Please Note: Only shortlisted candidates will be contacted.

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