ICT Officer at Ruaraka Uhai Neema Hospital

Job Description

• Ensure compliance with policies, operating/administrative procedures, and systems established for the Hospital.
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
• Manage the resources allocated for ICT services in a prudent manner.
• Provide high quality IT support service to the Hospital and support to users of ICT systems.
• Facilitate regular departmental team meetings to promote communication and information sharing, discuss performance standards and compliance, staffing, monitor general trends in client complaints and other concerns and/or developments.
• Understand and promote emergency and evacuation procedures in line with relevant regulations and/or requirements.
• Provide user management support for user accounts.
• Undertake routine maintenance and check networked workstations and other peripherals; and troubleshoot hardware, software and network operating system.
• Manage effective systems for monitoring system security patches and malware updates.
• Ensure that back-ups of data and information are undertaken in line with established policies and procedures, administer and analyze backup issues and backup and recovery operations, maintain backup equipment in serviceable and accessible condition.
• Undertake web or system development as required.
• Train and provide orientation to new users of existing technology.
• Maintain adequate systems for internal controls and risk management for ICT systems including maintenance of lock out programs.

Qualifications

• Degree / Diploma in Information Science / ICT
• At least 2-3 years’ experience in a similar position
• Ability to build relationships, a good team player, good communication and interpersonal skills