Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 12, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Harley’s Limited is a company registered in 1953 that deals in the sales, marketing and distribution of healthcare products, pharmaceuticals, surgical-equipment, medical equipment, ophthalmic equipment, theatre equipment and OTC products. The volume of business generated since the current management took over from 1975 has continued to grow steadily. A...
    Read more about this company

     

    ICT Support Assistant

    Qualifications

    1. A degree in Computer Science or equivalent education from a recognized institution.
    2. IT support and experience in customer service of 1 year
    3. Ability to explain technical issues to non-technical users
    4. Any Certification is an added advantage
    5. Ability to work long hours in the evenings and over weekends

    Responsibilities

    1. Providing first-line technical support, answering support queries via phone, email, and in-person
    2. Support users in the use of computer equipment, MS Dynamics, and Office applications
    3. Initiating user rights changes or system setups as per request.
    4. Participating in the testing of applications
    5. Installing and configuring computer hardware, operating systems, and applications.
    6. Carrying out routine software and hardware maintenance
    7. Servicing and fixing ICT equipment.
    8. Troubleshooting system and network problems, diagnosing and resolving software/hardware
    9. Liaising with ICT staff and help in establishing ICT user support knowledge
    10. Tracking work in progress, recording issues, and solutions.
    11. Assisting the Head of ICT with the implementation of projects as required.

    Description

    Key competencies

    1. Good communication and presentation skills – both verbal and written
    2. Proactive problem solver
    3. Ability to work independently & a positive team player
    4. Self-motivated
    5. Conducts self professionally, exhibits high levels of tolerance and patience
    6. Help Desk service skills

    Method of Application

    Send CVs to careers@harleysltd.com.

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Harleys Limited Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail