Junior Sales at Mr. Green Trading Africa Kenya Ltd

• The Junior Sales Assistant will work closely with the Accounts Manager in overseeing optimum client satisfaction is achieved across all MGA Sales channels.

Tasks
Order Processing

• Booking of Sales orders of clients
• Work closely with the production and logistics teams to make sure orders are delivered in a timely and efficient manner.
• Maintain accurate and up-to-date customer records and sales documentation..
• Ensure a high level of accuracy in processing customer orders.
• Truck order Fulfillment Time : Track the time taken to fulfill and deliver order
• Administrative Tasks: Support both BD and Accounts management in Samples preparation/any other related tasks.

Customer Relationship Management.

• Update all customer information in MGA database/Excel sheets as required.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Internal business processes

• Preparation & submission of weekly reports as briefed.
• Perform other related duties as assigned.

Track day to day sales activities.
Requirements

• Bachelor's degree in Business Administration or an industry-related field.
• 1+ years proven experience working as a client service coordinator.
• Proficiency in Microsoft Excel,Powerpoint & Word.
• Working knowledge of Customer Relationship Management (CRM).
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Team work & goal oriented.