Operations Manual Development Consultancy at Urgent Action Fund-Africa

Objectives

• This year, the fund engaged in an introspective process to look back and learn, consider the present shifting context, and prepare for a feminist future. The purpose of seeking an expert in the field is to develop an Operations Manual compatible with the needs of the Fund to improve operational efficiency and effectiveness whilst contributing towards appropriate internal controls, transparency and accountability.

Following this reflective process, the Fund seeks an expert in the field to develop an Operations Manual that will specifically:

• Document all Fund’s Standard Operating Procedures
• Be used as a source of reference material for all staff.
• Make the Fund’s operations scalable across our virtual/remote working locations.

Required Expertise for the consultancy.

The Consultant(s) or firm must have the following skills:

• Master’s degree in business, Organizational Development, or the equivalent
• At least ten years of experience in institutional policy development and capacity strengthening.
• Proven or demonstrated experience in developing and implementing institutional operations and procedures manual.
• Feminist with contextual knowledge of the womn’s rights situation on the continent and commitment to adhering to individual and organisational feminist principles and values.
• Knowledge and experience in multi-donor-funded projects, philanthropy, feminism, and gender issues would be an added advantage.

Scope of Activities

The consultant will work with the Finance and Operations Officers on this assignment and will be contracted based on their professional experience and expert skills as desired for this assignment.

The assignment is expected to take approximately 12 working days, divided as follows.

• Two Planning days - two days
• Eight days for Execution (These will include office visits, interviews, drafting and revision of policy documents, closure, and presentation).
• Two days for subsequent discussions

Deliverables of the Assignment

The assignment has two main deliverables:

• Draft Operations Manual: The consultant is expected to attend one introductory meeting, desk review of internal policies and procedures, conduct interviews with staff and consolidate information from interviews and best practices. The draft report will also include the proposed outline of the Operational Manual.
• Final Operations Manual: UAF-Africa Senior management will review the draft Operations Manual and provide feedback that will inform the subsequent update of the draft manual. The final Operations Manual, together with all the relevant annexures/templates, will be approved by the Finance and Operations Director.