Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services.
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Develop and implement quality assurance plans for products in the warehouse to regularly determine their quality status through analysis, evaluation and comparison with set specifications.
Supervise the inspection and release of inbound consignments and returns from clients by assessing their compliance with specifications to guarantee customer satisfaction.
Gather information for pharmacovigilance of MEDS products as required by the Pharmacy and Poisons Board to comply with regulatory obligations.
Supervise technical activities in the warehouse and laboratories in accordance with Good Distribution Practice (GDP) and Good Practice in Quality Control Laboratories (GPPQCL) to maintain high-quality standards.
Review product inspection checklists and recommend the release of inspected returns from clients by verifying compliance with quality specifications and assessing the validity of quality-related complaints.
Investigate and resolve quality-related complaints by analysing issues and implementing corrective actions to improve customer satisfaction.
Manage product recalls by collaborating with regulators and suppliers to manage compliance and address safety concerns.
Update supplier performance records on quality-related issues to track and manage supplier quality effectively.
Conduct supplier inspections as part of the MEDS technical team to assess and prequalify suppliers for compliance with quality standards.
Prequalify suppliers and products by performing on-site inspections and remote reviews of supplier information and product assessments to verify that they meet established criteria.
Investigate major quality complaints by evaluating products to identify and resolve issues, ensuring high levels of customer satisfaction.
Train new and existing staff on the requirements of the quality management system to promote adherence to quality standards and procedures.
Job requirements:
Bachelor’s degree in pharmacy from a recognized institution.
Training in Quality Management System from accredited bodies
Registered with the Pharmacy and Poisons Board (PPB)
Minimum five (5) years of relevant experience, two (2) of which should be in a supervisory role in QMS in a GDP or GMP facility
Technical competencies: Knowledge of Good Storage & Distribution Practices; Knowledge of Good Manufacturing Practices; Knowledge of ISO 9001:2015 Quality Management Systems
Behavioural competencies: Supervisory Skills; Communication skills; Problem solving skills; Analytical skills; Innovation skills; Team Player; High level of integrity; Keen on details; Interpersonal skills
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