Training Managerbbb at Total Security Surveillance

Total Security Surveillance Ltd is a reputable and fast-growing provider of integrated private security solutions in Kenya. To strengthen our Training Academy and ensure operational excellence across all deployments, we are seeking to recruit a Training Manager.

Key Responsibilities

The Training Manager will play a strategic role in shaping the skills, efficiency, and professionalism of our security personnel. Responsibilities include, but are not limited to:

1. Recruitment, Vetting, and Onboarding
   • Lead the recruitment and selection of security personnel, ensuring alignment with the company’s standards and PSRA regulations.
   • Conduct thorough background checks, vetting, and verification of prospective guards.
   • Oversee the onboarding process, ensuring new recruits are effectively inducted into company policies, culture, and operational procedures.
2. Training Program Design and Development
   • Develop, implement, and continuously update comprehensive training programs for guards and security staff.
   • Ensure all training syllabus are aligned with PSRA requirements and incorporate emerging security trends, best practices, and technological advancements.
   • Integrate specialized training modules for high-risk operations, VIP protection, emergency response, and customer service.
3. On-the-Job and Practical Training
   • Organize and deliver regular on -the- job training sessions, simulations, and practical exercises to reinforce classroom learning.
   • Conduct scenario-based drills to assess guard readiness for real-life security incidents.
   • Ensure that all personnel demonstrate competency in the use of security tools, alarm systems, access control technologies, and surveillance equipment.
4. Performance Monitoring and Follow-Up
   • Establish a structured system to monitor and evaluate the performance of guards post-training.
   • Provide coaching, mentorship, and refresher training to address identified skill gaps.
   • Maintain detailed training records and performance assessments for all security staff.
5. Curriculum Review and Compliance
   • Consistently review and update the training syllabus to meet evolving PSRA standards and regulatory requirements.
   • Incorporate lessons learned from field operations, incident reports, and industry developments into training content.
   • Ensure that all programs meet national security standards and promote operational efficiency.
6. Strategic Planning and Leadership
   • Advise senior management on training needs and strategic development of human resources in security operations.
   • Identify emerging threats, industry trends, and technology innovations to enhance the capabilities of security personnel.
   • Develop key performance indicators (KPIs) to measure training effectiveness and operational impact.
7. Collaboration and Stakeholder Engagement
   • Coordinate with operations, client management, and control room teams to ensure training is relevant and practical.
   • Foster relationships with industry partners, PSRA, and other security stakeholders for knowledge sharing and professional development.
8. Health, Safety, and Emergency Preparedness
   • Ensure all guards are trained in first aid, fire safety, emergency response, and crowd management.
   • Monitor compliance with occupational health and safety standards during all training activities.

Requirements

• Proven experience designing and delivering training programs for security personnel.
• Minimum 5 years’ experience at a managerial level in the private security industry.
• Bachelor’s degree in Security Studies, Criminology, or a related field.
• Work experience in GSU, National Youth Service (NYS), Military, or Police will be an added advantage.
• Registration with NITA or PSRA is an advantage.
• Strong leadership, communication, and organizational skills.
• Proficiency in computer applications relevant to training management and reporting.