Consumer Insights Manger - Worldpanel at Kantar

Role Competences:

Identifies and builds an active and valuable networks of Client relationships, managing delivery, retention, and growth: Builds, develops, and maintains long-term mutually beneficial client relationships Manages the client relationship with honesty, openness, and integrity Treat relationships with clients as partnerships for delivering client objectives.

Applying Knowledge and skills to Deliver Client Insights: Integrate different information streams into results to provide broader business solutions than market research data Thinks conceptually like a consultant to deliver a package of results with meaningful recommendations not just data Excellent presentation skills, makes clear and concise recommendations for client actions.

Demonstrates understanding of the business and commercial environment to exploit opportunities and promote profitability: Create and implement revenue planning process within account plans Identify and action new business expansion within an existing or new client to drive revenue growth.

Working Effectively in a Multi- Cultural Environment to enhance client solutions and achieve best value for clients: Displays knowledge of the organization’s global offering; thinks beyond own and clients’ geographical boundaries Employs own understanding of the global environment; political/social/economic changes in all internal and external working relationships and projects. Works effectively across geographies and cultures.

Minimum Qualifications/Work Experience

• Bachelor’s degree or its equivalence. MBA is an added advantage
• Microsoft Excel and PowerPoint proficiency.
• At least 6 years’ relevant work experience in a Marketing/ Consumer Research / Advertising function in Kenya and / or East Africa

Personal Attributes: A person in this role is likely to have the ability to exhibit the following…

• Demonstrate evidence of developing leadership skills and the ability to motivate others particularly where the individual has some responsibility for workload management of other team members
• Communicate effectively as well as demonstrate active listening whilst developing appropriate influencing skills
• Be flexible, tactful, friendly, and sensitive to others, displaying good social and communication skills
• Take ownership of your self-development in completing and implementing your own Personal development plan (PDP), highlighting areas where further development is required.
• Be systematic and organized
• Sell-in new methods, processes and seek revenue generating opportunities
• Proven ability to create and expand network of contacts within a business