Address51 Kibagare Way, Loresho, Box 888 - 00606, Nairobi, Kenya
About Koko Networks
This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa.
Unique rich media delivery platforms.
Our mission is to improve life for everyone in Africa’s cities.
You're excited about this opportunity because you will
You'll manage our privacy programme and framework throughout the entire organisation.
Be the leading contact within the organisat
Your Role:
To lead customer service on behalf of KOKO Labs at the experience center and support operations, logistics, and warehousing in the test neighborhood.
What will you do:
Experience C
What You Will Do
Agent Selection & Management
Build a pipeline of agent partners that meet Club criteria in selected neighborhoods
Deliver high quality onboarding of new Club Agents via
What You Will Do
Commercial Planning
Develop & deploy a Winning Portfolio relevant for Club members & agents
Develop & deploy Pricing & Promotion plans as per strategy &
What You Will Do
Perform deep data analysis on (self-collected & readily available) data using Google Suite software and statistical programs (e.g., SPPS, R, Stata). Develop, process, s
The Market Research Lead - New Markets plays a fundamental role in developing the much needed capacity to determine the commercial opportunity in possible expansion countries.
Together wi
The Market Research Associate - Climate will support the development of KOKO’s Climate function. Together with a small team in Nairobi, Kenya, he/she performs a broad range o
Your Role
As Information Security Lead, you will be responsible for the information security and risk management program. You will be primarily responsible for the design, implementation, managemen
In this position, you’ll have the opportunity to contribute to many customer and internal facing products. KOKO’s suite of products spans multiple technical domains and disciplines in soft
Your Role
As KOKO grows within and outside Kenya, our team is looking for experienced DevOps engineers to join the Site Reliability Engineering Team, whose mission is to ensure KOKO delivers a high
Your Role
As Global Director, HSE, you will build and manage KOKO’s safety & environmental strategy, systems, and policies across all operating countries to ensure regulatory requirements
Your Role
As a Data Analyst, you will drive our analytics function by generating data driven insights to guide commercial and operating strategy; developing metrics, dashboards, and statistical ana
As Customer Care Representative, you will play a front-line role in resolving customer issues and ensuring customer satisfaction. You will answer questions about KOKO, address complaints, resolve issu
Your Role
As Director of Business Operations, you will work closely with KOKO’s executive leadership team to support the company's strategic planning, business analysis, forecasting, and
Your Role
As a Principal Data Analyst, you will lead data and analytics functions within your squad by collaborating cross functionally with departments across KOKO on data and analytics. You will
What you will do
Design, implement and support KOKO’s data infrastructure
Design and implement ETL pipelines, selecting the most appropriate tools and products in collaboration with KOKO
What You Will Do
Identify and coordinate data infrastructure improvements with the software team
Be a key stakeholder in data developments and data integrity
Ensure consistency, accuracy, an
Your Role
As Director of Data & Analytics, you will play an important role in shaping our overall data vision, strategy, governance, and ways of working, as well as leading the team that will b
