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  • Posted: Nov 17, 2025
    Deadline: Nov 25, 2025
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  • Africa Merchant Assurance Company ltd is a dynamic and well-established general insurance company, proudly serving the Kenyan market with innovation and a strong commitment to customer satisfaction. As a customer-focused and forward-thinking organization, we strive to deliver exceptional insurance solutions and experiences that positively impact the lives of...
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    Branch Managers - Nairobi Region

    Job Purpose

    • The purpose of this position is to oversee branch operations, drive business growth, manage recruitment and training, and ensure compliance with company policies and procedures.

    Key responsibilities

    • Oversee the day-to-day operations of the branch, ensuring smooth business functions and operational efficiency.
    • Drive business development within the branch by identifying growth opportunities and implementing sales strategies.
    • Manage the recruitment of unit managers, brokers, agents, and the Direct Sales Force, ensuring proper allocation to unit managers.
    • Train Direct Sales Force and unit managers on sales techniques, professional demeanor, and customer engagement.
    • Supervise all branch staff, ensuring accountability, productivity, and alignment with company goals.
    • Serve as the final decision-maker in the branch, providing leadership and strategic direction.
    • Liaise with department heads on disciplinary matters, ensuring fair and compliant processes.
    • Oversee asset management within the branch, ensuring proper utilization and maintenance of company resources.
    • Facilitate the training and development of independent agents to enhance sales performance and compliance.
    • Enforce company policies within the branch, ensuring adherence to cash handling, customer service, and dress code standards.
    • Approve staff leave requests, ensuring business continuity and workforce planning.
    • Implement and oversee performance management processes, setting branch objectives and tracking progress against targets.
    • Develop and submit general branch reports to the Head of Business Development and provide advisory to inform strategic decisions.
    • Collaborate with other departments in the coordination of branch activities and mitigation of potential risks.
    • Any other responsibilities assigned to the jobholder by the supervisor from time to time.

    Educational and Professional Requirements

    • Minimum of a Bachelor’s Degree in Marketing/Insurance from a recognized university.
    • Post graduate Diploma in Marketing is an added advantage
    • Must have a diploma in Insurance (ACII/IIK)
    • Membership in either IIK, CII,CIM, MSK or KIM

    Work Experience

    • At least 7 years of experience in the insurance industry, with a minimum of 3 years in a similar role.

    go to method of application »

    Branch Managers - Rift Valley Region

    Job Purpose

    • The purpose of this position is to oversee branch operations, drive business growth, manage recruitment and training, and ensure compliance with company policies and procedures.

    Key responsibilities

    • Oversee the day-to-day operations of the branch, ensuring smooth business functions and operational efficiency.
    • Drive business development within the branch by identifying growth opportunities and implementing sales strategies.
    • Manage the recruitment of unit managers, brokers, agents, and the Direct Sales Force, ensuring proper allocation to unit managers.
    • Train Direct Sales Force and unit managers on sales techniques, professional demeanor, and customer engagement.
    • Supervise all branch staff, ensuring accountability, productivity, and alignment with company goals.
    • Serve as the final decision-maker in the branch, providing leadership and strategic direction.
    • Liaise with department heads on disciplinary matters, ensuring fair and compliant processes.
    • Oversee asset management within the branch, ensuring proper utilization and maintenance of company resources.
    • Facilitate the training and development of independent agents to enhance sales performance and compliance.
    • Enforce company policies within the branch, ensuring adherence to cash handling, customer service, and dress code standards.
    • Approve staff leave requests, ensuring business continuity and workforce planning.
    • Implement and oversee performance management processes, setting branch objectives and tracking progress against targets.
    • Develop and submit general branch reports to the Head of Business Development and provide advisory to inform strategic decisions.
    • Collaborate with other departments in the coordination of branch activities and mitigation of potential risks.
    • Any other responsibilities assigned to the jobholder by the supervisor from time to time.

    Educational and Professional Requirements

    • Minimum of a Bachelor’s Degree in Marketing/Insurance from a recognized university.
    • Post graduate Diploma in Marketing is an added advantage
    • Must have a diploma in Insurance (ACII/IIK)
    • Membership in either IIK, CII,CIM, MSK or KIM

    Work Experience

    • At least 7 years of experience in the insurance industry, with a minimum of 3 years in a similar role.

    Method of Application

    Interested and qualified? Go to Africa Merchant Assurance Company ltd on hrms.amaco.co.ke to apply

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