Careers at Avenue Healthcare

Job Objective/Purpose

Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.

Key Responsibilities

• Work with the clinical team to navigate patients through the childbirth journey, offering them quality care by;
  • Ensuring good working relationship with all stakeholders.
  • Ensuring the recording and safe keeping of patient’s valuables
  • c)Implementing prepartum, intrapartum, post-partum and newborn care plan while prioritizing the patient’s needs in the documented nursing care plan.
  • Educating the patient and their family about their options for treatment, possible side effects, and lifestyle changes that may be needed to support recovery.
  • Ensuring patient privacy and confidentiality is maintained at all times, as per policy.
• Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting all sentinel incidents/events within 24 hours using the provided tools.
• Constantly Monitoring, assessing and charting a patient's condition and response to treatment and medication, including the patients' physical and psycho-social status, and adjust treatment accordingly.
• Patient Data and Records:
  • Ensure proper documentation of patient notes and reviews while consulting with fellow nurses and consultants as needed. 
  • Update doctors/ consultants on patient’s progress and any critical values as soon as they are available.
  • Filing of the legal documents on admission.
  • Complete official checklists for all patients prior to procedures.
• Drug administration and management.
  • Submit all new drug orders to pharmacy promptly and STAT doses given within 30 minutes.
  • Keep all drugs safe and maintain drug register properly per unit requirements.
  • Refund all unused drugs immediately.
  • Ensure all verbal prescriptions are be signed within 24 hours by the respective doctor per the hospital policy.
  • Ensure all treatment sheets have patients' biodata including information on drug allergies.
  • Adhere to the 10 rights of drug administration (right patient, medication, dosage, route, time, documentation, client education, assessment, evaluation and client refusal of treatment).
• Actively participate in ward rounds and receive handover reports from the outgoing nurse on shift, while ensuring all the relevant consultants have explained procedures and have obtained consent.
• Maintain and enforce infection control standards per the hospital manual and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
• Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
• Organize emergency trolley for easy use during resuscitation, ensure drugs and supplies are well stocked, damaged equipment reported promptly, and a checklist kept and updated on the 1st and 16th of every month, or as needed.
• Ensure the unit is financially viable and demonstrate growth by managing costs within budget through timely and accurate billing of drugs and services and maintaining an invoice rejection rate of < 3% through proper pre-authorization and documentation.
• Supervise Patient Attendants as per their job description. 
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations. 
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge procedures, nurses’ reports, ward equipment and supplies, emergency protocols etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
• Any other duty as assigned by the supervisor in line with the job description.

Person Specification

• Diploma in Midwifery Nursing
• A Valid BLS, ACLS, ETAT+ & Emoc Certification.
• A Valid Nursing License from NCK
• Minimum of 3 years of working experience in a busy Maternity Ward.
• Critical thinking, analytical and problem-solving skills.
• Excellent interpersonal and a team player.
• Ethical.
• Empathetic, Reliable and customer focused. 

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Job Objective/Purpose

Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies when required
• Participation in daily/weekly/monthly department meetings as required.
• Conduct timely ward rounds and patient reviews when required.
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the Accident & Emergency Team Leader/Hospital Manager.
• Maintain a positive work attitude and foster team work.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
  • Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
  • Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
• Ensure that avenue corporate governance policies are adhered to. 
  • Prevent, detect and report any fraud or criminal activity
  • Implement audit recommendations
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS
• Any other duty as assigned by your immediate supervisor in line with the job description

Person Specification

• Bachelor’s degree in Medicine
• Valid Practicing License
• Valid BLS and ACLS Certification.
• Minimum of 3 years of working experience in Accident and Emergency Department
• Higher Diploma in Accident and Emergency
• Attention to Details.
• Report Writing Skills
• Excellent interpersonal and a team player.
• Ethical.
• Empathetic, Reliable and Emotional Intelligence