Jobs at CloudFactory

As a member of CloudFactory’s engineering team, you will be tasked with building and growing a world-class distributed workforce management platform that will connect one million people in developing countries to basic computer work.

Roles and Responsibilities

Technical

• Help to design and develop a data estate that is performant, accessible, secure, scalable, maintainable, and extensible.
• Help to implement true CI/CD using Github Actions, etc.
• Design and develop EDW using Snowflake, DBT.
• Design and develop AWS Data Lake using S3, Athena, Snowflake
• Design and develop data ingestion pipelines using SnowPipe, FiveTran, etc.
• Model EDW entities and ensure all data is complete, accurate, timely, and documented within Data Dictionary and Ubiquitous Terms documents.
• Work towards the implementation of a true Self-Service BI platform.
• Implement good practices to ensure that Git is used in all circumstances, This includes reviewing others’ work and having your work reviewed and approved by colleagues.

Governance & Data Protection

• Ensure that all work follows best security practices and fully adheres to GDPR, PECR, and other data regulations.
• Ensure that all work follows the correct approval and sign-off process before it is pushed into Production.
• Ensure that all work is documented and if needed - has a runbook in order to allow the business to continually support it.
• Where required, ensure that a PIA (Privacy Impact Assessment) is completed.
• Work with others in the team to keep the Data Dictionary and Ubiquitous Language complete and up to date.

Process

• Follow existing processes and work to improve/identify gaps in these processes.
• Ensure the correct SDLC promotion processes are followed.
• Follow the correct sign-off processes to ensure that only approved releases are deployed into Production.
• Ensure that all AWS development follows CI/CD processes and is repeatable.

Team/People

• Evangelise about the Data Team and estate across the business.
• Build relationships with members of the Data Team and the wider Engineering Team.
• Work closely and collaboratively with all members of the Data Team and wider Engineering Team.
• Work closely with and learn from tech and team leads and challenge proposed solutions with your own ideas.

Requirements

Behavioral Skills

• Ability to work across global teams and working with different cultures across different time zones with strong communication and collaboration skills
• Tendency to go above and beyond to make things work; manage own and others work to meet the deadline and assist other team members in their deliverables
• Ability to identify solutions and make the complex simple.
• Ability to breakdown complex problems into simple solutions

Technical Skills

• Some experience and knowledge of a coding language such as Python.
• Good experience and knowledge of the SQL query language.
• Some understanding of star schemas and data warehouse concepts..
• Some knowledge of AWS tools and technologies (i.e. Lambda, S3, SQS, SNS, DDB, RDS etc).
• Beneficial - ETL and ELT experience - both batch and microservices-led.
• Beneficial - Some Snowflake experience.

Tech Stack

• Snowflake (including SnowPipe, streams, security, integrations etc)
• AWS Data Lake (SNS, SQS, S3, Glue, Athena, DynamoDB etc)
• AWS Data Streams (Kinesis, Elastic Search, LogStash, Lambda, API-G etc)
• FiveTran
• DBT
• Quicksight

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The Role

You, as a Delivery Lead with CloudFactory, will be the leader and mentor to some extremely talented Project Delivery teams. CloudFactory’s Delivery Leads are the bridge between two sets of clients: customers, who are the source of the data work, and cloud workers, who get the work done. They guide the conversations between the two clients to make sure there is alignment across the board on the work we’re streaming. Pods [our project delivery teams] are responsible for the ongoing delivery of data and AI projects.

Your role as a Delivery Lead is firstly (but by no means only) a mentorship role, you’ll be teaching your team the ropes, hopping on client calls and coaching them to be the most successful project managers on the market. The hope is that they will eventually be better at project management than you.

The Responsibilities

• Developing progress reports regarding ongoing projects and possible obstacles facing a project.
• Keeping the team focused on the project and moving toward reaching expected goals.
• Helping to define the project scope, goals, and deliverables in collaboration with other stakeholders.
• Implementing strategies that will improve the throughput or quality of the project.
• Managing and resolving issues as they arise and identifying potential risks and creating plans if they occur.
• Ensuring that completed tasks meet quality expectations.
• Develop and edit reports, do scheduling, and other similar duties.
• Have a thorough understanding of each project's objectives and goals, ensuring all team members have the resources needed.
• Coordinate with stakeholders and schedule meetings.

Requirements

The Fit

• This isn’t your typical project management position. You thrive in a high-growth, dynamic, fast-paced entrepreneurial environment, which means things can change quickly (don’t say we didn’t warn you). This position requires a balance between people and delivery project management - primarily coaching people to manage projects better so that we wow our clients and workers. So a customer-focused individual who is passionate about people and technology is the #1 quality we’re looking for.
• You love building relationships, are passionate about people, and can manage through ups-and-downs. You can manage multiple large and high revenue projects and/or scenarios simultaneously. Being close to the customers and the workers will require getting your hands dirty and working on projects with your team members most of the time. You need to be able to understand the work we do, how we do it, and why we do it. That usually requires doing it yourself, first. Fitting in with us requires the ability to be flexible with working times as most of our clients are in the US, Australia, and Europe.
• You are a great communicator. You have impeccable communication skills and are an excellent all-around communicator - verbal, written, and interpersonal. You’ve also got a high EQ (emotional intelligence). You’ll need to empathize with our customers and work cross-culturally with team members across the globe.
• You're confident but humble. You're adventurous, you do not refrain from experimentation. You're data-driven. You're a natural problem solver. And you are resourceful.
• Don't worry if you don't tick all the boxes. At CloudFactory, we're very intentional about our culture, so above all, we're looking for open-minded individuals to learn and grow together with.

The Experience

• The experience required to work with us is at least 4+ years doing western-style client communication and experience in dealing with large projects.
• You have experience working with highly capable and driven individuals and have the drive and intellect to handle tough situations. Project Management, general management, and experience in a high-growth tech company are a plus. Technical experience, although not a must, would be another big plus.
• A hunger for learning about AI or courses related to AI - you guessed it - another plus.

Benefits

• Great Mission and Culture
• Meaningful Work
• Growth Opportunities
• Market Competitive Salary
• Health and Medical