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  • Posted: May 21, 2021
    Deadline: Not specified
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  • World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still...
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    Business Support Assistant (Partnerships and Innovation)

    JOB PURPOSE

    WFP Regional Bureau for Eastern Africa has recently launched a WFP Innovation Hub for Eastern Africa to disrupt hunger in the region. Its main goals are to a) upscale & support local innovation ecosystems, b) support WFP country offices to test new products and innovations and c) facilitate best practices & knowledge sharing. Hosted with the regional partnership team, the WFP Innovation Hub for Eastern Africa identifies, supports and scales high potential solutions to hunger worldwide. It supports entrepreneurs (WFP innovators or external startups, NGOs, companies) to take their innovations to the next level – either getting ideas to the first proof of concept or already implemented solutions to the next scale-up.

    The Regional Bureau Nairobi (RBN) oversees and supports some of the most innovative operations of the World Food Programme (WFP) and with its partnership lab drives engagement with a wide range of stakeholder.

    We need you to reach the next level! Expect a high pace environment, a challenging context, an engagement with a wide range of stakeholders and a driven, dedicated team!

    STANDARD MINIMUM QUALIFICATIONS

    Education:    The candidate must have an undergraduate degree; a degree in business, communications, marketing or international development preferred.

    Experience:  Two to three years of progressively responsible work experience in the relative business stream with experience in general administrative work. Experiences working in a multicultural and fast-paced environment and in a large organization are beneficial.

    Languages:    Fluency in both oral and written communication in English.

    KNOWLEDGE AND SKILLS

    • Strong time management skills with an ability to plan ahead, anticipate requirements, problems and obstacles, and an ability to juggle competing priorities successfully, and to work to tight deadlines;
    • Self-motivated and able to work with a high degree of autonomy;
    • Fully committed and motivated to achieve the aims of the UN World Food Programme.
    • Knowledge of specialized common business practices and methods, gained through relevant technical training and experience Good knowledge of Eastern Africa innovation ecosystems is a strong plus;
    • Collaborative spirit able to liaise with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy and provide a high-quality support service
    • Ability to carry out basic data analysis, monitor and record financial transactions
    • Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
    • Good communication skills required to give and receive information and work with a variety of individuals.
    • Ability to maintain confidentiality.
       

    KEY ACCOUNTABILITIES (not all-inclusive)

    The Regional Bureau is seeking a business support assistant to support the partnership and innovation team with the following tasks. The candidate, reporting to the Head of Partnership, is expected to:

    • Process and manage routine administrative and financial tasks for the team to contribute to the effective and timely management of resources;
    • Serve as procurement and budget management focal point for the team;
    • Provide support to travel management of team members;
    • Provide operational support to run the innovation programme events (bootcamp, pitch events, etc.)
    • Serve as HR, workplanning and knowledge management focal point for the team;
    • Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff;
    • Contribute to improvement of business procedures and processes;
    • Collect and perform basic analyses of data to contribute to quality business information management.

    TERMS AND CONDITIONS

    Type of Contract:

    Service Contract

    Duty Station:

    Regional Bureau for Eastern Africa, Nairobi

    Contract Duration: 

    6 Months (Initial)

    go to method of application »

    Senior Programme Associate (Cooperating Partner – Invoice & Payment)

    JOB PURPOSE

    WFP is seeking a candidate of the highest integrity and professionalism who share our humanitarian principles to fill the position of an Invoice & Payment Consultant (SC7) to work under the Programme Cycle Management Unit (Cooperating Partner (CP) Management work-stream) based in Nairobi, Kenya.

    The Cooperating Partner/NGO workstream focuses on strengthening the capacity of Country Offices (COs)  to effectively manage FLAs (Field Level Agreements), reducing operational and financial risks and helping to build strong partnerships which support the deliverables of our CSPs( Country Strategic Plans). The process efficiencies include adoption of digital tools/templates, reconciliation of CP data in various platforms, contributions to Partner Action Plans and identification of emerging risks in the programme operations. The selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

    STANDARD MINIMUM QUALIFICATIONS

    Education:    University degree with experience and training/courses in one or more of the following disciplines: information science, social sciences, development studies, business administration, education or a field relevant to international development assistance. University Degree in business studies, community development, project management, statistics and development studies or any other related field is desirable.

    Experience:  At least 5 years post graduate progressively responsible experience in either invoice & payments, partnerships management, programme implementation, communication, monitoring and evaluation for a humanitarian development agency. Experience in rolling out digital solutions is an added advantage.

    Languages:  Fluency in both oral and written communication in English. French is an asset.

     

    KNOWLEDGE AND SKILLS

    • Proficiency in Windows, Office O365, (MS Teams, Word, Excel, PowerPoint, Outlook, Access) and other applications related to blogging.
    • General knowledge of UN system policies, rules, regulations and procedures governing administration and invoice & payments, including the Invoice Tracking System (ITS).
    • Excellent writing and communication skills.
    • Strong project management, organization and planning skills.
    • Competencies: Good analytical skills, resourcefulness, flexibility, initiative, maturity of judgement, tact, negotiating skills; strong team work skills; ability to communicate clearly both orally and in writing; ability to compile, maintain and analyze data, prepare reports and draw initial conclusions and recommendations, and maintain effective work relationships with counterparts, effective and timely interaction with colleagues and concerned parties internally and externally; flexibility in accepting work assignments outside normal desk description; and ability to work effectively and tactfully with people of different national and cultural backgrounds.

    KEY ACCOUNTABILITIES 1/2 (not all-inclusive)

    • Conduct assessments of all functional CP invoice management processes and document the current (as-is) COs process maps.
    • Identify all key workflow related pain-points among CO staff in all functional related processes in Invoice processing.
    • In collaboration with Finance and CP Management colleagues in RBN and CO analyze the current (as-is) processes to identify key areas of inefficiencies, delays, bottlenecks, etc. informing improvement opportunities.
    • Verify partner or vendor payment documentation and populate required payment processing documentation for partners as directed by respective RBN/CO team members.
    • Establish the verification procedures of CP reports and financial report/Invoices received from partners and vendors prior to report submission deadlines.

    KEY ACCOUNTABILITIES 2/2

    • Propose invoice process design clearly showing functional interfaces and seamless workflows and ensure alignment to strategy and compliance with financial rules and regulations/Network standards and best practice.
    • Recommend opportunities and key areas for automation improvements in the invoice processing/ payment processes, as well as suitable approaches.
    • Work closely with Knowledge Management team and key processes owners to effectively transfer knowledge and manage change; Ensuring all records are organized and stored effectively for future access across teams.
    • Work with the CP Mgmt. Advisor and CO CP Mgmt. teams to identify key points of impact on staff and risks during new process implementation and advise on appropriate change management mechanisms.
    • Collaborate with program and CO/RBN/HQ teams on building new and/or maintaining existing templates, tools and tracking systems for ensuring smooth operations between program, field operations and finance teams.

    DELIVERABLES AT THE END OF THE CONTRACT

    1. Current (as-is) Country Offices process maps.
    2. Business process analysis report including quantitative baselines, improvement opportunities and projected benefits/gains.
    3. Final report containing items in 1&2 above; future (to-be) business processes; recommendations outlining key areas of automation; and recommendations on key change management considerations during implementation of to-be business processes.
    4. SOPs for Invoice Processing Management to inform update of NGO Management guidance.

    TERMS AND CONDITIONS

    Type of Contract:

    Special Service Agreement (local consultancy)

    Duty Station:

    Regional Bureau for Eastern Africa, Nairobi

    Contract Duration: 

    6 months until December 31, 2021

    go to method of application »

    Senior Programme Consultant (Cooperating Partner Management-Rollout Coordinator)

    JOB PURPOSE

    WFP is seeking a candidate of the highest integrity and professionalism who share our humanitarian principles to fill the position of a Cooperating Partner (CP)  Management Consultant (SC7) to work under the Programme Cycle Management Unit (Cooperating Partner Management work-stream) based in Nairobi, Kenya.

    The Cooperating Partner/NGO workstream focuses on strengthening the capacity of COs (country offices)  to effectively manage FLAs ( Field Level Agreements) reducing operational and financial risks and helping to build strong partnerships which support the deliverables of our Country Strategic Plans (CSPs).The process efficiencies include adoption of digital tools/templates, reconciliation of CP data in various platforms, contributions to Partner Action Plans and identification of emerging risks in the programme operations. The selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

    STANDARD MINIMUM QUALIFICATIONS

    Education:     University degree with experience and training/courses in one or more of the following disciplines: information science, social sciences, development studies, business administration, or a field relevant to international development assistance. University Degree in business studies, community development, social sciences, project management, statistics and development studies or any other related field is desirable.

    Experience:   At least 3 years post graduate progressively responsible experience in either partnerships management, programme implementation, communication, monitoring and evaluation for a humanitarian development agency. Experience in project management and rolling out digital solutions is an added advantage.

    Languages:    Fluency in both oral and written communication in English.

    KNOWLEDGE AND SKILLS

    • Proficiency in Windows, Office O365, (MS Teams, Word, Excel, PowerPoint, Outlook, Access) and other applications related to blogging.
    • General knowledge of UN system policies, rules, regulations, and procedures governing administration.
    • Excellent writing, communication, and presentation skills.
    • Strong project management, organization, and planning skills.
    • Competencies: Good analytical skills, resourcefulness, flexibility, initiative, maturity of judgement, tact, negotiating skills; strong team work skills; ability to communicate clearly both orally and in writing; ability to compile, maintain and analyze data, prepare reports and draw initial conclusions and recommendations, and maintain effective work relationships with counterparts, effective and timely interaction with colleagues and concerned parties internally and externally; flexibility in accepting work assignments outside normal duties; and ability to work effectively and tactfully with people of different national and cultural backgrounds.

    KEY ACCOUNTABILITIES (not all-inclusive)

    1. Lead the roll out of the United Nation Partner Portal (UNPP) in the regional countries including update on the roadmap status matrix on trainings, information sessions, emerging issues/queries to produce a Frequently Asked Questions (FAQ) document for future trainings.
    2. Project manage the roll out of Partnership Connect system (Digital CP Distribution Report) to ensure that the various activities are performed within the established targets following WFP’s policies and procedures, which include convening the information sessions, updating information generated from the pilot discussion and usability sessions.
    3. Ensure and/or perform accurate, timely recording of data within the specific technical area of work (e.g., Country Office calls, usability analysis sessions and capacity assessments) and consistency of information presented to stakeholders.
    4. Liaise with internal counterparts to support effective collaboration, implementation, and monitoring of the digital initiatives (UNPP & Digital CPDR).
    5. Within the specific area of responsibility, support in preparation of a range of reports and data analysis (e.g., programme status, performance evaluations, country office issues) and highlight trends/issues ensuring deliverables adhere to corporate standards and quality control.
    6. Act as a point of contact for resolution of a range of operational queries and problems within digitizing process working with HQ TEC team to resolve emerging issues.
    7. Oversee and/or review the work of other support staff, providing practical advice and guidance, to contribute to delivering objectives to agreed standards and deadlines.

    DELIVERABLES AT THE END OF THE CONTRACT

    • Adoption of the UN Partner Portal in all RBN countries by December 2021.
    • Pilot of Partnership Connect System completed; rollout plan drafted.
    • Preliminary groundwork for further adoption of digital tools and templates for Cooperating Partner/NGO processes.

    TERMS AND CONDITIONS

    Type of Contract:

    Special Service Agreement

    Duty Station:

    Regional Bureau for Eastern Africa, Nairobi

    Contract Duration: 

    6 months till December 31, 2021

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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