Job Opportunities at Bliss Healthcare

Responsibilities:

• Develop and implement comprehensive digital communication strategies aligned with Bliss Healthcare's mission and goals.
• Manage and oversee all digital and social media platforms, ensuring consistent and engaging content.
• Create and curate compelling, multimedia content for various digital channels to increase brand visibility.
• Monitor social media trends and industry developments to identify opportunities for innovation and growth.
• Collaborate with cross-functional teams to ensure seamless integration of digital strategies with overall marketing efforts.
• Analyse and report on the performance of digital campaigns, using data-driven insights to optimize strategies.
• Foster community engagement and manage online reputation through effective communication and interaction.
• Any other official responsibility assigned.

Requirements –Education, Skills and Experience:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in digital marketing, social media management, and digital communications.
• Strong understanding of healthcare industry dynamics is a plus.
• Excellent written and verbal communication skills.
• Proficiency in using digital marketing tools and analytics platforms.
• Creative thinking and ability to adapt to evolving trends in digital and social media.

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Key Responsibilities:

Administrative Duties:

• Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.
• Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
• Report all incidence that occur in the within the stipulated guidelines
• Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
• Ensure all the required licenses are obtained, remain current and displayed within the Medical centre premises,
• Regular review of quality standards and take necessary steps to ensure compliance of the Medical centre under various regulations, laws and authorities e.g. County Government, Licensing bodies.
• Ensuring the duty rota is in place by 25th of every month for the coming months and well posted in the notice boards
• Ensuring that the medical Centre has functional medical equipment and their optimal utilization and repair in case of breakdown or malfunction,
• Ensuring a timely solution for any grievance that has arisen from a patient related to clinical practices, and ensure that all patient’s complaints/feedback are acknowledged promptly, and handled effectively.
• Conduct regular meetings with staff and give an update on medical centre performance, Quality of care and staff related issues.

Clinical Duties:

• Patient clinical management at Medical Centre:
• Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patients
• Proper documentation of EMR (Electronic Medical records)
• Oversee the efficient referral of patients in liaison with other departments to other practitioners for further management
• Provide education to the patient and relatives/caregivers.

Education, Experience & Skills:

• At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 2 years’ experience in a similar role in a busy Hospital.
• Registered by the respective professional body e.g. Clinical Officers Council of Kenya
• Valid Practice License
• BLS/ACLS Certification where its applicable
• Wide knowledge of the healthcare industry
• Strong business acumen

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Core Responsibilities

• Patient clinical management at Medical Centre; 
• Diagnosis and treatment of patients by taking proper history, ordering and interpreting laboratory tests, make appropriate diagnosis and performing routine medical and surgical procedures and prescription of treatment for all patients 
• Proper documentation of EMR (Electronic Medical records)
• Oversee the efficient referral of patients in liaison with other departments to other practitioners for further management 
• Provide education to the patient and relatives/caregivers.
• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
• Duly document all Incidences and manage accordingly 
• In conjunction with consultants, work to provide specialized care to clients.
• Provide effective supervision to nurses including objective setting, performance management, and mentoring, enhancing clinical acumen and ensure staff productivity is optimized. 
• Collecting, compiling and submission of accurate clinical reports and any other required documentation. 
• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.
• Attend departmental meetings to build teamwork, communicate, identify problems and agree on solutions, evaluate departmental performance etc.
• Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.

 JOB REQUIREMENTS

Minimum Qualifications

• Bachelors Medicine and Surgery MBChB
• Registered by the Kenya Medical Practitioners and Dentists board
• Valid Practice License and Professional Indemnity

Experience

• 2 years’ experience in a similar role in a busy Hospital.
• Technical skills/Leadership competencies
• ACLS/ATLS/BLS Certification
• Proficiency in computer application packages
• Wide knowledge of the health industry
• Proven leadership, communication, interpersonal and decision-making skills