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  • Posted: Mar 22, 2024
    Deadline: Mar 29, 2024
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    The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.
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    Senior Associate, Instructional Design

    POSITION SUMMARY: 

    • We are seeking a skilled Instructional Designer to create engaging learning experiences. Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of effective training. You will be part of the Producer Resource Hub who builds partnerships with producers to reach a shared strategic ambition.
    • Ultimately, your role will contribute to reach 100 Million producers by fostering the growth and development of stakeholders that support them through well-designed and impactful training programs.
    • You will lead the development of training related to our Certification program and other programs and support dissemination strategies and data collection via the online learning platform.

    RESPONSIBILITIES:   

    • Support program managers to identify training needs, costs and return on investments to manage expectations.
    • Work with subject matter experts in a global multi stakeholder environment.
    • Design roadmaps, monitor timelines and expenses.
    • Design and develop effective learning experiences that utilize instructional design theories, practices, and methods.
    • Handle outsourcing of resource development and translations.
    • Design videos based on screen recording and PowerPoint.
    • Analyze content for translation, translate content, validate translations and process in course pages, documents and others.
    • Support capacity building, trainers and data collection strategies.
    • Monitor and evaluate the success of the implementation, disseminate learnings and improve designs.
    • Logistical and administrative support in the online learning platform.
    • Other duties as assigned.

    QUALIFICATIONS:   

    • A bachelor's degree in a related field such as education, instructional design, instructional technology. A background in Agronomy is a pre.
    • Proficiency in instructional design principles, adult learning methodologies and instructional design models, such as ADDIE.
    • Ability to create engaging and interactive learning experiences, including e-courses, online training, face to face training.
    • Experience in (outsourcing of) video production, including script writing, screen recording, syncing subtitles and audio with video, translate with AI. 
    • Strong writing and editing skills for creating clear and effective learning materials.
    • Proficiency in designing assessments and evaluations to measure the effectiveness of training programs.
    • Experience with Learning Management Systems (LMS) such as Moodle.
    • Knowledge of multimedia elements, including graphics, audio, video, and animation, to enhance learning experiences.
    • Data analysis skills to interpret evaluation results and make improvements.
    • Project management experience in an agile environment with multi stakeholders and the willingness to continuously expand these skills to meet customer needs and add value to the organization.
    • Strong problem-solving abilities to identify and address challenges in the design and development of training materials.
    • Effective communication and collaboration skills for working with subject matter experts and stakeholders.
    • Specific experience in voluntary standards and Rainforest Alliance’s Standard in particular
    • Experience in creating contextualized learning experiences for farmers in the coffee, cocoa, tea sector.

    go to method of application »

    Senior Associate, Technology Investment and Vendor Management

    Position summary:

    The Technology department is responsible for the Development, Realization and Implementation of the  strategic Digital Product Roadmap for Rainforest Alliance (including all supporting Technology processes), for all Global Business Initiatives and Assurance programs. “Information Office’’ is one of the four teams under Technology Department.

    It’s responsible for planning and leading implementation of leading technology ecosystem that will enable achievement of the 2030 strategy. Ensure alignment of technology investment and initiatives with the business goals, requirements and expectations and ensure optimal utilization of investments in technology and delivery of services by the technology vendors across the organization.

    Within the Information Office is the role, Senior Associate, Technology Investment and Vendor Management. This role is responsible for ensuring investment in technology is driven by realistic business case/benefit and vendors engaged to provide technology services and tools are delivering value to RA. You will be expected to work closely with the legal and compliance teams to ensure that technology related contracts are completed as per RA’s policies and procedures. You will be expected to support the entire data and technology function on sourcing of services, solution vendors, suppliers of equipment and consultants. You will also be responsible for review and approval of technology related invoices before forwarding to finance for processing.

    Responsibilities: 

    • Develop and lead adoption of best practices in technology vendors/suppliers management at Rainforest Alliance
    • Participate on contract discussions for technology vendors.
    • Lead supplier relationships through the whole lifecycle and actively monitor suppliers’ performances
    • Builds strong relationships with suppliers, particularly the strategic suppliers across the organisation to meet requirements of the sourcing strategy
    • Ensures fulfilment of results / commitments as per the contract
    • Responsible for vendor financial management, including invoice management and supporting budgeting, reconciliation, etc
    • Creates and leads a supplier risk approach throughout the whole supplier lifecycle at both individual supplier and supplier portfolio levels
    • Ensure every vendor contract is accompanied by relevant Key Performance Indicators and vendors are evaluated against those Key Performance Indicators during contract execution and at the end
    • Defines the scope and level of service via Master Service Agreement (MSA) or individual agreement with vendors
    • Maintain the relationship with internal legal experts and Compliance
    • Monitor and control of contractual changes post-award contract in a measured and transparent way to build trust between parties. Analysis of operational and financial impact of changes.
    • Track and handle contractual deliverables (i.e. supplier responsibilities) and obligations (i.e. technology org.’s responsibilities)
    • Follow change control procedures for all amendments to contracts and Terms and Conditions
    • Conducts regular compliance reviews of contracts
    • Lead selection of vendors working with the rest of managers in Data and Technology
    • Day-to-day management of suppliers and interaction with prospective vendors
    • Maintain close links with the Procurement, Legal, Compliance, Third Party Risk functions
    • Management of vendor issues from identification and analysis through to execution. Dispute management is performed when required through defined escalation channels and appropriate governance forums

    Qualifications:

    • Bachelor degree in technology or business field such as Computer Science, Software Engineering, Business Administration/Commerce/Finance, etc
    • At least 5 years experience in technology related services/equipment/solutions, vendor environments
    • Experience in contract management processes
    • Experience in contract negotiations
    • Qualification/knowledge/experience in leading systems development frameworks such as PMP, Agile, Scrum, etc
    • Experience in business process analysis and modeling
    • Experience in risk management processes
    • Experience in software licenses management (reviewing compliance, usage optimization, etc)
    • Knowledge/experience in costs management
    • Demonstrate ability to think strategically and identify opportunities for improvement

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