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  • Posted: Nov 2, 2021
    Deadline: Nov 5, 2021
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  • HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years t...
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    Zone Manager

    Job Description

    Securex Agencies (K) Limited is seeking to recruit a new member into the Operations Team. The Zone Manager will be responsible for ensuring effective and efficient deployment, training and Supervision of our Security Officers. He will also ensure client satisfaction by offering excellent service through the security officers as well as planning, implementing and overseeing the overall monitoring of security operations of the company.

    Responsibilities Include:

    1. To oversee the day to day security operations of deployment, supervision and allocation of duties as required at the client sites.
    2. Responsible for coordinating and supervising the day-to-day team effort of Supervisors, Senior Security Officers, Security Coordination Officers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner within the assigned zone.
    3. Ensure proper channels of communication exist and are enforced between the employees and the headquarters.
    4. To perform spot checks on Senior Security Officers and other operatives in their respective areas.
    5. Oversee compliance of Guards with established company policies and Standards such as Health and Safety, security measures being in place and training of guards.
    6. Responsible for ensuring all employees portray a corporate brand image through inspections of guarding uniforms, company vehicles and motorbikes and equipment.
    7. Ensure all assignment instructions and incident reports are attached to the company systems.
    8. To oversee (if required take part in) the investigation of incidents and prepare Incident reports within 24 hours.
    9. Ensure client’s requirements, requests, complaints and suggestions are updated on to the system.
    10. Ensure all issues and complaints brought in are addressed within 24 hours and recorded in the Supervisory Occurrence Book and updated on Evolution with corrective actions implemented.
    11. Will ensure the zone manning schedules and plans of how the operational commitments including leave and the reliever line will be fulfilled.
    12. Receive and review Tasking’s given by the Manned Guarding Manager. Once reviewed a scheme of work needs to be produced, giving timelines and budgetary constraints as a minimum.
    13. Will proofread all operational documentation before it is passed up the chain i.e. Incident Reports, SVAs etc.
    14. Guide and advice employees directly below his/her command.

    Qualifications

    1. Bachelor’s degree in Security Management or any related course.
    2. A minimum of five years of experience in high-level security with a minimum of three years working in a managerial role.
    3. Working knowledge of multiple security functions and security-driven technology solutions will be an added advantage.
    4. Excellent verbal and written communication skills, interacting both internally and externally.
    5. Excellent customer service skills.
    6. Excellent organizational skills.
    7. Excellent report writing skills.
    8. Ability to successfully manage a team.
    9. Track record of working in a fast-paced and demanding environment.

    go to method of application »

    Occupational Safety & Health Advisor

    Job Description

    We are looking for a responsible Occupational Safety and Health Advisor to facilitate compliance with (OSH) guidelines. He /She will be outsourced to our clients and will provide advice on measures to minimize hazards or unhealthy situations.

    Responsibilities Include:

    1. Support the development of OSH policies and programs for our clients.
    2. Advise and instruct on various safety-related topics (noise levels, use of machinery etc.
    3. Conduct risk assessment and enforce preventative measures
    4. Review existing policies and measures and update according to legislation.
    5. Initiate and organize OSH training of employees and executives.
    6. Inspect premises and the work of personnel to identify issues or non-conformity (e.g. not using protective equipment).
    7. Oversee installations, maintenance, disposal of substances etc.
    8. Stop any unsafe acts or processes that seem dangerous or unhealthy.
    9. Record and investigate incidents to determine causes and handle worker’s compensation claims.
    10. Prepare reports on occurrences and provide statistical information to upper management.
    11. Should have 60% Health and Safety experience, 40% Security experience (Incident handling, staff threats etc).

    Qualifications

    1. At least a Post graduate Diploma/Certificate in OSH – NEBOSH or International IOSH or a First degree in Occupational Safety and Health
    2. A minimum of five years of proven practical experience field in OSH
    3. Ex-Military, Law Enforcement, Media/Journalist experience will be an added advantage
    4. Proven Computer skills
    5. Should demonstrate knowledge and ability in conducting OSH Audits.
    6. Must have a valid Driving Licence
    7. Must have a valid Passport.

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    Relationship Executive

    Job Description

    We are looking for a Relationship Executive to join our dynamic team. He/she will build and preserve trusting relationships with our clients.

    Responsibilities Include:

    1. Collection of cheques as per your allocated list.
    2. Timely Dispatch of invoices and statements at the beginning of the month.
    3. Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client Visited.
    4. Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
    5. Prepare daily collection plan and hand over daily collection report the following morning.
    6. Following up on client payment date through telephone calls or visitation.
    7. Reconciliation of client accounts in cases of dispute.
    8. Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
    9. Communicating any clients’ complaints and instructions to the office.
    10. Follow-up on customers who have issued bouncing cheques.
    11. Ensure aging balances does not move categories towards 180days.
    12. Ensure reduction in customer complain related receipt of invoice.
    13. Timely resolution of customer issues and escalation of any issues outside job scope and follow through to ensure closure.
    14. Proactively act and follow up on assigned customer requests / complaints to closure and keep customers updated on the status.
    15. Plan course of action to recover outstanding payments.
    16. Locate and contact clients to inquire of their payment status.
    17. Negotiate payoff deadlines or payment plans
    18. Investigate and resolve discrepancies
    19. Create trust relationships with clients when possible to avoid future issues
    20. Update account status and database regularly
    21. Maintains up-to-date customer contact information in the collections systems.
    22. Will be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work
    23. Negotiating re-payment with clients by form of payment in full, settlements and/or payment arrangements.
    24. Meet monthly collection goals as assigned by management.
    25. Reviewing the company debtor list.

    Qualifications

    1. Bachelor’s degree in accounting, business management, or a similar field.
    2. 3+ years experience in a direct customer contact, service, collections or sales environment.
    3. Previous Credit Collection experience
    4. Familiarity with state credit collection laws.
    5. Knowledge of payment plans and accounting procedures.
    6. Knowledge of office and accounting software.
    7. Patience and resilience.
    8. Ability to work independently and maintain accuracy.
    9. Strong attention to detail with excellent written and verbal communication skills.
    10. Proficient computer skills.
    11. Ability to communicate effectively and in a professional manner.
    12. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement).
    13. Ability to work in a team environment.
    14. Detailed oriented and Solutions-driven.
    15. Ability to plan, organize, prioritize and multi-task.
    16. Basic math skills (addition, subtraction, multiplication, division, percentages).
    17. Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator.
    18. Basic technical phone skills.
    19. Ability to refer to policy and procedures when applying information and making decisions.

    go to method of application »

    Hard Facility Manager

    Job Description

    We are looking for Hard Facility Manager to join our dynamic team. He/she will be responsible for the security, maintenance, and services of work facilities to ensure that they meet the needs of the clients.

    Responsibilities Include:

    1. Research and development to offer new and competitive solutions to client’s needs.
    2. Conducting site surveys, providing solutions, followed by BOM proposals and quotations.
    3. Quality assurance of On-Site installations for integrated security systems to ensure they meet the design requirements.
    4.  Client training and support and leading preventive and corrective maintenance.
    5. Offer on-phone user support on lighter issues such as trouble shooting and contractor liaison for reported faults.
    6. Maintaining up to date preventive maintenance plans for various facilities/sites. Coordinating with respective vendors for PM to be carried out on schedule. Logging any arising issues from PM exercises in a tracker and following up to closure.
    7. Coordinating EMI exercises for various sites/facilities as per statutory requirements or as needed. Analyzing the reports and logging any identified issues. Following up all to closure.
    8. Attending to all HD logged calls in a timely manner. Targeting 100% closure within SLA.
    9. Attending to facilities (UPSes, HVAC, Gensets, Inverters, Lifts, electric fences, fire suppression systems etc.)
    10. Ensuring quality supply of maintenance services as contracted and within contractual schedule including maintenance services on UPSes, Air cons, Generators, Lifts, etc. Keeping a schedule detailing service type, vendor and timelines.
    11. Attending to all electro-mechanical facilities support for data centers and critical sites including contract-based routine maintenance services, new installations and engineering resilience.
    12. Attending to service first logged calls. Monitoring and keeping the system up to date with latest updates.
    13. Maintaining liaison with IT on any arising issues related to data centers and critical sites and their associated environments. Observing the set data center access protocols at all time.
    14. Conducting site visits to take details of proposed works to help in preparation of scope of works and working drawings.
    15. Analyzing tenders received through consultants/ procurement and recommend approval/award of works to the most competitive contractor.
    16. Keeping clients posted on with updates on progress for queries raised.
    17. Conducting regular user and site visits for assessment of ongoing works to ensure quality and integrity of electro-mechanical installations.
    18. Proactively advising the business on power interruptions, planned maintenance and service on equipment to ensure business continuity with little or no interruption to operations.
    19. Holding and managing a live record of inventory of facilities. Mainly generators, ACs, UPSes and inverters.
    20. Provision of proper contractors/ consultants details to ensure proper identification before access is given.
    21. Maintaining up to date PM schedule for all critical sites.
    22. Managing risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
    23. Delivering Green Audits/RCSAs and ensuring timely closure of all issues raised

    Minimum Qualifications

    1. Bachelor’s Degree in Engineering
    2. Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
    3. Experience in preparation of technical/assessment reports
    4. Experience in Tender opening, analysing and preparation of reports
    5. Electromechanical Engineering
    6. Clear understanding of premises design guidelines, security requirements and operational standards.
    7. Knowledge of procurement and sourcing of reliable service providers.
    8. In-depth understanding of Health and Safety regulations.
    9. Clear understanding of tendering procedures.
    10. Ability to interpret drawings and contract documents

    go to method of application »

    Close Protection Officer

    Job Description

    We are looking for a Close Protection Officer who will be responsible for protecting, developing, evaluating and implementing security programs for our clients.

    Responsibilities Include:

    1. Continuously monitor the client’s internal and external security threats and risks.
    2. Advise clients on security-related issues.
    3. Implement local security protocols.
    4. Ensure compliance with both corporate and local security policies and procedures.
    5. Supervise security officers for clients.
    6. Prepare reports and conduct preliminary investigations of security-related incidents.
    7. Work with local law enforcement officials as needed.
    8. Perform any other duty as may be assigned by the client.

    Qualifications

    1. Associates degree in Law Enforcement, Business Management or related course required.
    2. Current Security Industry Authority (SIA) Frontline Close Protection license (UK) or Certified Protection Professional (CPP) certification (US) or recognized equivalent.
    3. Minimum 5 years of police, security or military experience in an international environment.
    4. Minimum 3 years of experience in dealing/liaising with international and government organizations.
    5. Trained or qualified to drive VR7 or equivalent armoured vehicles.
    6. Ability to converse fluently in English is essential.
    7. Minimum of FPOS-I medical certification or recognized equivalent.
    8. Exceptional leadership skills and ability to command respect.
    9. Able to think innovatively and prepared to make decisions.
    10. Must have a good knowledge of IT systems and be able to use MS Office.
    11. Able to write reports efficiently and on time.
    12. Excellent interpersonal and communication skills with a strong customer focus.
    13. Personal drive and the ability to be a self-starter as well as a team player.
    14. Strong organisational, analytical and time management skills, with very good attention to detail.
    15. Flexible, resilient under pressure and decisive with a proven track record of delivering results to a high standard within tight deadlines.

    Method of Application

    Interested candidates should send their comprehensive CV and cover letter to [email protected] indicating on the email subject the position they are applying for by 5th November, 2021. Kindly note only shortlisted candidates will be contacted.

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