Hard Facility Manager at Securex

Job Description

We are looking for Hard Facility Manager to join our dynamic team. He/she will be responsible for the security, maintenance, and services of work facilities to ensure that they meet the needs of the clients.

Responsibilities Include:

1. Research and development to offer new and competitive solutions to client’s needs.
2. Conducting site surveys, providing solutions, followed by BOM proposals and quotations.
3. Quality assurance of On-Site installations for integrated security systems to ensure they meet the design requirements.
4.  Client training and support and leading preventive and corrective maintenance.
5. Offer on-phone user support on lighter issues such as trouble shooting and contractor liaison for reported faults.
6. Maintaining up to date preventive maintenance plans for various facilities/sites. Coordinating with respective vendors for PM to be carried out on schedule. Logging any arising issues from PM exercises in a tracker and following up to closure.
7. Coordinating EMI exercises for various sites/facilities as per statutory requirements or as needed. Analyzing the reports and logging any identified issues. Following up all to closure.
8. Attending to all HD logged calls in a timely manner. Targeting 100% closure within SLA.
9. Attending to facilities (UPSes, HVAC, Gensets, Inverters, Lifts, electric fences, fire suppression systems etc.)
10. Ensuring quality supply of maintenance services as contracted and within contractual schedule including maintenance services on UPSes, Air cons, Generators, Lifts, etc. Keeping a schedule detailing service type, vendor and timelines.
11. Attending to all electro-mechanical facilities support for data centers and critical sites including contract-based routine maintenance services, new installations and engineering resilience.
12. Attending to service first logged calls. Monitoring and keeping the system up to date with latest updates.
13. Maintaining liaison with IT on any arising issues related to data centers and critical sites and their associated environments. Observing the set data center access protocols at all time.
14. Conducting site visits to take details of proposed works to help in preparation of scope of works and working drawings.
15. Analyzing tenders received through consultants/ procurement and recommend approval/award of works to the most competitive contractor.
16. Keeping clients posted on with updates on progress for queries raised.
17. Conducting regular user and site visits for assessment of ongoing works to ensure quality and integrity of electro-mechanical installations.
18. Proactively advising the business on power interruptions, planned maintenance and service on equipment to ensure business continuity with little or no interruption to operations.
19. Holding and managing a live record of inventory of facilities. Mainly generators, ACs, UPSes and inverters.
20. Provision of proper contractors/ consultants details to ensure proper identification before access is given.
21. Maintaining up to date PM schedule for all critical sites.
22. Managing risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
23. Delivering Green Audits/RCSAs and ensuring timely closure of all issues raised

Minimum Qualifications

1. Bachelor’s Degree in Engineering
2. Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
3. Experience in preparation of technical/assessment reports
4. Experience in Tender opening, analysing and preparation of reports
5. Electromechanical Engineering
6. Clear understanding of premises design guidelines, security requirements and operational standards.
7. Knowledge of procurement and sourcing of reliable service providers.
8. In-depth understanding of Health and Safety regulations.
9. Clear understanding of tendering procedures.
10. Ability to interpret drawings and contract documents