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The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.
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IRC health team staff from Uganda and South Sudan will be forming a design sprint Core Team to generate a solution to increase the uptake of contraceptives among refugee and vulnerable host community adolescents. Adolescents face many challenges in taking up contraceptives, including:
- Needing family permission to access services
- Beliefs that contraception is for sex workers
- Health providers who refuse to provide services
- Health services aimed at women and babies that do not meet the interests or needs of young people
- The IRC supports mobile and facility-based health services either directly and indirectly through government services.
- Co-lead the remote design sprint planning & facilitation
- Design research planning and execution
- Prototype planning, creation of prototype assets, and support testing
- Sprint remote collaboration platform preparation and tools
- Prototyping and design research plan
- Prototyping assets
- Revised design
- Final Report: design insights and frameworks, testing results, recommendations
- Design research experience of 3-5 years
- Prototyping experience of 3-5 years
- Service design experience 3-5 years
- Work in reproductive health or in low resource contexts experience strongly preferred
Demonstrated Skills and Competencies:
- Design Research
- Product Design
- Graphic Design
- Swahili preferred
Preferred experience & skills:
- Excellent verbal, written and visual communication skills as well as, an overall ability to be clear and concise in all communications
- Strong organizational and time-management skills; proven ability to prioritize and deliver on time
- Strong problem-solving skills
- Ability to work both independently and in a dynamic, cross-functional global team structure
- Highly proficient in Adobe Suite
- Highly proficient in Google Suite
Important note: Please include links to a portfolio, website or work samples when submitting your application.
Part time remote work (approx 75% time) for 8 weeks – Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours.
October 7, 2020 start date
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity,Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
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The IRC is seeking a Researcher, based in Nairobi or Kampala to support the design, development, management and implementation of the research, learning and evidence generating activities for a 30M+ euro five and a half year, multi-country multi-stakeholder urban livelihoods programs implemented in Nairobi and Kampala.
The Researcher will be a part of the Re:Build regional project team and the ERD technical unit. The Researcher will be based in IRC’s country office in Uganda, Kampala or IRC’s regional hub in Nairobi, Kenya. This position will also work closely with Airbel – IRC’s research and innovation lab.
The Economic Recovery and Development Technical Unit (ERD TU) at the IRC is responsible for providing dynamic, innovative support to IRC’s field offices for their economic and livelihoods programming. This unit promotes best practices and ensures the IRC delivers high quality livelihoods programs. The Airbel Research and Innovation Department supports the various technical units across the IRC to conduct or backstop research studies and innovation projects, and also leads initiatives that provide resources for country programs to design and implement programs based on evidence.
The Re:Build Researcher will play a critical role in the Re:Build project and within the ERD TU and R&I unit to carry out activities in support of the economic programming research priorities. The Researcher will be specifically responsible for: (i) coordinating across the various actors involved in the research including country teams, academic partners, donors and internal departments across IRC; (ii) provide support with business development activities and managing research projects, and (iii) play a lead role in reporting research activities and progress to donors, and internal and external audiences. This position requires strong project management skills, excellent interpersonal and communication skills and prior experience working with qualitative & quantitative data.
- Support research related business development activities, including conducting literature reviews, brainstorming research design ideas, developing proposals and engaging with country programs
- Play a lead role in securing ethics approval for ERD research studies and ensuring that all ERD research studies comply with ethical requirements and IRC research standards
- Work closely with relevant country programs to lay the groundwork for research implementation
- Provide direct support in rolling out and managing research activities related ERD priority areas, including but not limited to developing the work plan and managing the budget
- Assist in developing research instruments, conducting data collection training, and monitoring progress of research activities
- Serve as advisor or co-investigator on research projects
- Play a lead role in monitoring the quality of data collected and conducting data analysis, including cost-efficiency analysis and rolling out and monitoring of performance metrics for ERD programs
- Play a lead role in coordinating within ERD and across technical units and country programs to collect the necessary information for donor reporting. Responsible for ensuring completion and timely submission of donor reports
- Responsible for coordination with academic partners, when applicable
- Support research dissemination activities, including developing presentations, briefs and blog posts on research design and findings
- Represent the IRC’s ERD research priorities at internal and external events, as needed
Education: PhD or Master’s degree in economics, social sciences, or related field
Work Experience: PhD with 2-3 years or Master’s with 4-6 years of work experience in research on topics related to the humanitarian or development sector. Experience working with complex datasets and managing research projects.
Demonstrated Skills and Competencies:
- High degree of proven organizational and project management skills required, and experience facilitating groups of stakeholders to deliver high quality outputs according to established deadlines
- Demonstrated qualitative and quantitative data collection and analysis skills. Knowledge of STATA preferred
- Experience conducting research or managing research projects in humanitarian and/or development settings
- At least one-year field research experience in humanitarian or low-resource setting, with demonstrated experience leading their own research
- Experience training and supervising field teams, project management, and history of publication of results
- Superior internal and external communication and coordination capabilities and capability to operate independently and as a team member. Excellent writing skills required.
- Experience in or knowledge of cash and/or voucher programs and livelihoods interventions and relevant research preferred
- Experience managing donor funded programs and grants, including budget management, workplans, and reporting, and providing technical input to proposal-budget development efforts
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Support and enable International Rescue Committee, Inc.’s global implementation of Microsoft D365 ERP, Project Integra, across the organization’s Crisis Response, Recovery, and Development (CRRD) organization. Lead the Supply Chain preparation, implementation, and support in each country program. Serve as Supply Chain focal point for documenting business processes and requirements with system capabilities and functional designs, evaluating Supply Chain business process and ERP best practices against governmental, regulatory, legal, and donor-specific requirements, as appropriate, and designing and executing a repeatable implementation process. Coach, advise, and train country program Supply Chain focal points and their teams in the intersection of Global Supply Chain policies, procedures, and best practices, and Integra functionality. Evaluate supply chain organizations, processes, and tools and recommend organizational, process, and system improvements as appropriate. Develop and implement improvements, and lead organizational change processes. Secure cross-functional alignment with key groups including the Integra Global Project Team, IT, Finance, AMU, and Human Resources.
- Review existing documented supply chain business processes for procurement, planning, logistics, asset and inventory management, and ensure that the Integra system functionality aligns with those business processes and is fully described and trained
- Support and enable ERP deployment planning and execution, system adoption, and continuous improvement
- Lead and facilitate cross-functional Integra implementation and improvement projects with stakeholder groups including the Integra Global Implementation Team, Supply Chain, Finance, AMU, and other groups
- Capture CRRD-specific business requirements, including health supply chain procurement, procurement planning, and inventory management
- Document and provide CRRD-specific supply chain reporting in support of governmental, regulatory, legal, and donor-specific requirements
- Ensure that each country program receives sufficient pre-deployment data-migration and validation, staff training, implementation project management and leadership, and post-implementation support and guidance
- Establish meeting protocols and points of contact, schedule, coordinate, and facilitate training as appropriate, and be accessible and recognizable as an enabling resource for the supply chain staff in each country program
- Escalate tactical and strategic issues, problems, and business challenges, to appropriate cross-functional colleagues and leads to precipitate efficient and effective resolution
- Champion organizational change, and creatively and effectively influence Supply Chain and cross-functional colleagues in support of the Integra implementation
- 6 to 8 years of progressive supply chain experience with expertise across planning, procurement, logistics, inventory management, and asset management
- Excellent problem solving, communication, and influencing skills within a matrixed environment
- Proven project management, process mapping, and process documentation skills
- Experienced user of ERPs, data warehouses, Excel, Word, and PowerPoint
- Strong capability to articulate complex concepts into understandable language for diverse audiences
- Bachelor’s degree, or equivalent, required
Standard office and remote working environment
International travel 10% if budget and travel policy allow
Method of Application
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