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Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.
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Job Objective/Purpose
The Nurse in Charge is responsible for the smooth and efficient patient flow within the clinic. Delegates assignments and provides supervision for the nursing & support staff in accordance with their level of training and the patient’s acuity. Works in cooperation with medical providers to ensure the quality of patient care.
Key Responsibilities
- Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and customer service assistants in delivering individual and team targets.
- Monitor and ensure clients satisfaction and proactively manage their complaints as they arise as well as ensuring collection of patient feedback and its analysis.
- Review and ensure that nursing care plans are scientific, evidence based and address the priority needs of the patients.
- Engage with doctors and other care providers regarding patients’ plan of care and care solutions with emphasis on a team-based problem-solving approach to provide unified approach to patient care.
- Maintaining the inventory of all assets in the section and ensuring minimal stock of consumables and drugs is maintained in the section sub stores.
- Ensure real time billing of procedures and accurate transfer of consumables from pharmacy stocks.
- Directly supervise and ensure timely customer service within the agreed turnaround time.
- Ensuring proper and timely documentation, maintaining proper records, confidentiality, and always handing over between shifts.
- Participate in development and ensure implementation of organizational and departmental policies and procedures (SOPs) and quality improvement plans in the section including infection prevention.
- Spearhead clinic quality agenda in line with organizational quality goals
- Ensuring all planned sectional activities are geared towards meeting growth and quality objectives.
- Preparing routine reports as required.
- Preparing monthly work schedules (ROTA) and supervising section operations and staff.
- Providing leadership ensuring, employee development, employee engagement and performance management to deliver departmental objectives and goals.
- Control the departmental budget within the agreed parameters by ensuring efficient utilization of resources to maximize effect and take charge on stock control.
- Participate in business development and marketing activities and follow up on customer feedback
- Ensure safe and clean environment for staff patient/clients and visitors compliance with policies and protocols including health and safety, risk management and critical incident reporting.
Person Specification
- Recognized diploma with professional qualification at diploma level or Bachelor of Science in Nursing
- More than 4 years post-registration experience
- Proven Leadership skills
- Excellent interpersonal and communication skills
- Should be reliable
- Customer focus
- Strong analytical and reporting skills
- Ethical
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Job Objective/Purpose
The Nurse will be responsible for ensuring quality care within the clinic and must adhere to Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities
- Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to the Branch Manager
- Maintain and enforce infection control standards per the Avenue policies and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
- Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
- Provides patient and family education/teaching applicable to the patient’s medical condition.
- Organize emergency trolley for ease of use during resuscitation. The drugs and supplies should be well stocked, damaged equipment removed and reported promptly.
- Manage the clinic’s triage process, prioritizing care to emergencies and needy cases.
- Manage the clinic’s diary- book patients and inform patients of any changes, delays, cancellations or other relevant information
- Assist with queue management and inform the patients of any anticipated delays
- Perform all invasive nursing procedures under aseptic technique
- Collection of KEPI vaccines from the depot, maintenance of daily cold chain records, ensuring no stock outs.
- Managing and assisting the doctors in running the Ante Natal, Well Baby, Diabetic, Obs/Gynae, VCTT, Review & other clinics as per AHC guidelines.
- Compiling government reports and submitting them by 2nd of every month
- Special Clinic and Chronic Care patients follow up; keep an updated list of the special clinics/Chronic Care patients, manage their follow up by active call back, defaulter tracing, address or escalate their concerns.
- Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
- Any other duty as assigned by the supervisor
Person Specification
- A nursing diploma
- A valid nursing council of Kenya license
- Updated BLS, ACLS certificate
- Updated BLS, ACLS/ATLS certificate
- 1 year experience in nursing
- Excellent interpersonal and communication skills
- Should be reliable
- Customer focus
- Strong analytical and reporting skills
- Ethical
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Job Objective/Purpose
Perform diagnostic imaging procedures in line with the hospital policies and procedures
Key Responsibilities
- Perform imaging procedures on patients to meet the established practice parameters and standards of care while ensuring client satisfaction.
- Processing and printing of quality and appropriate images to assist in diagnosis.
- Ensuring availability and optimum utilization of consumables for cost-effectiveness.
- Producing timely and accurate results in line with Imaging SOPs
- To ensure real time billing of all procedures has been done before they are carried out.
- Accurate identification and preparation of the client prior to imaging procedures
- Counseling of patients and next of kin about the procedure and obtain consent.
- To provide high quality care and services and maintaining the professional ethics.
- Ensure radiation safety within the facility for both staff and patients.
- Adhere to Infection Prevention Control measures per the hospital policies.
- Performs calibration and routine preventive maintenance on imaging equipment per the established procedures and protocols.
- Safeguard and provide basic maintenance and safety of imaging equipment in the facility.
- Report daily to the Branch Manager on the status and usage of radiology equipment, and radiology supplies
- Track and report equipment downtime
- Track and report equipment usage
- Daily monitoring of stock levels to ensure no stock outs and provide feedback to the Radiology Manager for new orders.
- Maintain imaging records, ensure filing of patient records and tests results to comply with the legislative regulations.
- Tracking and check patient images and correct reports from the radiologists
- Advice on appropriate and/or additional imaging procedure to aide in diagnosis.
Person Specification
- Higher Diploma in Ultrasound.
- Diploma in Medical Imaging Sciences.
- 2 years working experience in a similar position. Registered and licenced by the Kenya Nuclear Regulatory Authority
- Special skills in Echocardiography will be an added advantage.
- Radiation and Protection Board Licence
- 2 years working experience in a similar position
- Should be reliable
- Customer focus
- Basic IT skills
- Attention to detail
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Job Objective/Purpose
The Nurse will be responsible for ensuring quality care within the clinic and must adhere to Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities
- Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to the Branch Manager
- Maintain and enforce infection control standards per the Avenue policies and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
- Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
- Provides patient and family education/teaching applicable to the patient’s medical condition.
- Organize emergency trolley for ease of use during resuscitation. The drugs and supplies should be well stocked, damaged equipment removed and reported promptly.
- Manage the clinic’s triage process, prioritizing care to emergencies and needy cases.
- Manage the clinic’s diary- book patients and inform patients of any changes, delays, cancellations or other relevant information
- Assist with queue management and inform the patients of any anticipated delays
- Perform all invasive nursing procedures under aseptic technique
- Collection of KEPI vaccines from the depot, maintenance of daily cold chain records, ensuring no stock outs.
- Managing and assisting the doctors in running the Ante Natal, Well Baby, Diabetic, Obs/Gynae, VCTT, Review & other clinics as per AHC guidelines.
- Compiling government reports and submitting them by 2nd of every month
- Special Clinic and Chronic Care patients follow up; keep an updated list of the special clinics/Chronic Care patients, manage their follow up by active call back, defaulter tracing, address or escalate their concerns.
- Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
- Any other duty as assigned by the supervisor
Person Specification
- A nursing diploma
- A valid nursing council of Kenya license
- Updated BLS, ACLS certificate
- Updated BLS, ACLS/ATLS certificate
- 1 year experience in nursing
- Excellent interpersonal and communication skills
- Should be reliable
- Customer focus
- Strong analytical and reporting skills
- Ethical
go to method of application »
Job Objective/Purpose
The Nurse will be responsible for ensuring quality care within the clinic and must adhere to Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities
- Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to the Branch Manager
- Maintain and enforce infection control standards per the Avenue policies and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
- Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
- Provides patient and family education/teaching applicable to the patient’s medical condition.
- Organize emergency trolley for ease of use during resuscitation. The drugs and supplies should be well stocked, damaged equipment removed and reported promptly.
- Manage the clinic’s triage process, prioritizing care to emergencies and needy cases.
- Manage the clinic’s diary- book patients and inform patients of any changes, delays, cancellations or other relevant information
- Assist with queue management and inform the patients of any anticipated delays
- Perform all invasive nursing procedures under aseptic technique
- Collection of KEPI vaccines from the depot, maintenance of daily cold chain records, ensuring no stock outs.
- Managing and assisting the doctors in running the Ante Natal, Well Baby, Diabetic, Obs/Gynae, VCTT, Review & other clinics as per AHC guidelines.
- Compiling government reports and submitting them by 2nd of every month
- Special Clinic and Chronic Care patients follow up; keep an updated list of the special clinics/Chronic Care patients, manage their follow up by active call back, defaulter tracing, address or escalate their concerns.
- Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
- Any other duty as assigned by the supervisor
Person Specification
- A nursing diploma
- A valid nursing council of Kenya license
- Updated BLS, ACLS certificate
- Updated BLS, ACLS/ATLS certificate
- 1 year experience in nursing
- Excellent interpersonal and communication skills
- Should be reliable
- Customer focus
- Strong analytical and reporting skills
- Ethical
go to method of application »
Job Objective/Purpose
The Pharmaceutical Technologist will be responsible for ensuring provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols, procedures and standards.
Key Responsibilities
- Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition.
- All processed drug orders should be checked, and counter signed by the nurse and the Pharm-Tech
- Ensure that all insurances exclusion lists are adhered to.
- Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Branch Manager.
- Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.
- DDA to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Branch Manager.
- Drugs/surgical items expiry management.
- Record and report all sentinel incidents/events to the Branch Manager within 24 hours using the provided tools.
- Maintain and enforce infection control standards when doing extemporaneous preparations.
- Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.
- Always maintain patient privacy and confidentiality.
Person Specification
- A diploma in Pharmacy
- A valid pharmaceutical technologist license
- 3 years experience
- Excellent interpersonal and communication skills
- Should be ethical
- Customer focus
Method of Application
Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 1st July 2022.
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