Latest Vacancies at Human Capital Synergies Africa Ltd

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.

Key Responsibilities

• Checking mails for new activation assignments.
• Working on completing the content for the activations assigned (store and menu creation)
• In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)               
• Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
• Checking if there’s any priority in terms of on-boarding
• Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
• Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
• Research industry-related topics
• Create and distribute marketing copy to advertise our company and products
• Identify customers’ needs and recommend new topics

Requirements

1. Diploma Certificate in marketing, or a similar field.
2. At least 1 years of related experience
3. Excellent organizational and time management skills.
4. Strong listening and communication skills.
5. The capacity to work independently and collaboratively.
6. Ability to work efficiently without compromising quality or accuracy.

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Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Fulfilment Centre Associate/ Warehouse Associate.

Responsibilities

• Receive and process stock products into the warehouse in a priority manner and expedite workflow.
• Prepare and verify received items documents.
• Examine work for exactness, neatness, item quality & condition and conformance to policies and procedures.
• Perform inventory controls and keep quality standards high for audits.
• Perform accurate cycle counts.
• Stack, shelve, and stage items for storage and shipment as necessary.
• Successful daily shipment of customer orders in alignment with the predefined targets.
• Be accountable and responsible for all picking slips in circulation.
• Ensure that all customers’ orders are picked and shipped within the applicable timelines.
• Manage all resolve all picking and shipping errors within the predefined lead times
• Responsible and managing all customer shipping queries within an acceptable time frame.
• Keep a clean and safe working environment (this will involve cleaning the premises and work stations at the end of your shift) and optimise space utilisation.
• Work with other warehouse team members to effectively complete assigned tasks.
• Follow all warehouse policies and standard operating procedures (SOPs).

Requirements

1. 1+ years’ experience in warehouse operations.
2. Computer literacy.
3. Process-oriented, well-organized with a high level of attention to detail.
4. Excellent analytical ability. Ability to leverage analytical work into action-oriented
5. Reporting & plans of actions.
6. Ability to articulate the right findings using the data.
7. Advanced knowledge in word, excel & PowerPoint.
8. Excellent communication skills and flexibility to work in different environments.
9. Detailed oriented personality.
10. Strong people leadership.