Current Vacancies at Safaricom Kenya

JOB DESCRIPTION

Reporting to the Senior Manager, Infrastructure Support the position holder will be responsible for:

• Initiation of timely dimensioning, purchase, repair, replacement, and delivery of the Safaricom network spare parts to the warehouse and pick-up & drop-off depots.
• Proactive identification and re-use of decommissioned and recovered equipment as network spare parts.
• Management & control of the movement of all spare parts within the Safaricom network in coordination with spare parts management Vendor, Supply Chain Management and Logistics teams.
• Maintenance of spare parts inventory stock list as required by various teams across the Safaricom network. 
• Enforcement of Service Level Agreements for the Spare parts Management Contract.
• Warranty administration & tracking of all Safaricom network spare parts.
• Timely reporting of the Safaricom network spare parts management activities.

RESPONSIBILITIES

Spare Parts dimensioning

• Establish a summarized and categorized database of the actual installed base for all Safaricom GSM,3G,4G, 5G, Transmission network and enterprise network installations. 
• Efficient and accurate spare parts dimensioning for all existing Safaricom GSM,3G,4G, 5G, Transmission network. 

 Spare Parts Purchase, Repair and Replacement 

• Initiate requisitions for timely purchase, repair and replacement of Safaricom network spare parts. 
• Ensure timely and accurate processing of purchase orders (POs) for new spare parts, and repair & replacement of used spare parts.
• Proactively ensure purchase and delivery of adequate project spare parts for all new network elements.

Spare Parts contract management and warranty administration.

• Coordinate weekly engagements of the Spare Parts Management Services (SPMS) provider, spare parts Suppliers and Stakeholders; reporting and follow up on actions arising.
• Ensure compliance with SPMS contract Service Level Agreements (SLAs) by all spare parts suppliers/partners.
• Prepare and follow up on all warranty claims with the spare parts original equipment manufacturers (OEMs) & SPMS providers.
• Coordinate quarterly and annual performance evaluation of the network spare parts management services (SPMS) provider.

Accountability for network spare parts availability in the warehouses and regional spare parts depots.

• Weekly and monthly spare parts tracking and reporting. 
• Enforcement of spare parts management contract service level agreements (SLAs).
• Management & control of all spare parts movement within the Safaricom network in coordination with SPMS provider and Supply Chain Management (SCM)/ logistics teams.
• Proactive identification and re-use of decommissioned and recovered equipment as network spare parts.
• Ensure timely delivery and availability of the Safaricom network spare parts to the right warehouses and pick-up & drop-off depots

QUALIFICATIONS

• A minimum of a bachelor’s degree or its equivalent in Electrical & electronics Engineering, Telecommunication engineering, Computer, IT, or related field.
• Should have at least 5 years’ experience working in field Operations, Maintenance, and support of the telecommunication network. 
• Project Management Certification, especially Agile Methodology.

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JOB DESCRIPTION

• Reporting to the Senior Manager, Cyber Strategy & Design, the role holder is responsible for defining, analyzing and periodically reviewing the cyber security strategy and roadmap based on the ever-evolving threat landscape and ensure risks identified are adequately mitigated. He/she will also architect and design cyber security systems in line with best practices to ensure they meet all requirements including adequate security, capacity and performance

RESPONSIBILITIES

• Define, analyze and periodically review the cyber security strategy and roadmap based on the evolving threat landscape and ensure risks identified are mitigated
• Architect and design cyber security systems in line with best practices to ensure they meet user requirements including adequate security, capacity and performance.
• Define cyber security requirements and acceptance criteria for new systems
• Draft and evaluate RFIs/RFPs
• Liaise with Supply Chain in the procurement process
• Do the technical evaluations and PoCs (Ops team should also be involved in this)
• Select the best solution and present to the investment governance board
• Ensure all vendors have up-to-date contracts (contract management)
• Implement, Test, Deploy and Commission new systems                         
• Ensure proper change management and system handover processes are followed
• Recommend major upgrades where required and liaise with the operations team when doing the upgrades especially if it affects the design/architecture of the system
• Ensure all security technology and processes implemented are continually improved to maximize on their returns/benefits
• Manage all aspects of projects and vendor related issues in line with best practices
• Define metrics and report periodically that clearly demonstrate return on security investment (ROSI)
• Conduct research and development on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff                                               
• Ensure all security systems implemented have high availability and disaster recovery in accordance with best practices

QUALIFICATIONS

• Degree in Information Security/Computer Science/Information Technology or other relevant Technical Degree
• Information security certifications e.g. CISSP/CISM/CISA/CCSP/GSEC
• Advanced Networking certifications e.g. Cisco/Fortinet/Checkpoint/Huawei 
• Certifications in Microsoft Windows and Linux/Unix Operating Systems e.g. Redhat, LPI, Comptia+ 
• Demonstrate competency in the implementation and administration of various security tools e.g. Firewalls, Intrusion Prevention systems, Web application firewalls, Anti-DDOS, Antivirus, DLP etc…
• Minimum of 4 years’ experience in implementing and administering Cyber Security tools – e.g. Firewalls, Intrusion Prevent Systems, Web Application Firewalls, Content Filters, Endpoint protection, Data Leakage Prevention etc…
• Minimum of 4 years’ experience in IT Networks e.g.  Cisco, Fortinet, Checkpoint, Huawei etc…
• Minimum of 4 years’ experience with various Operating Systems e.g. Windows, Linux, Unix etc…
• Working knowledge of web technologies e.g. cPanel, Apache, PHP, Joomla, Wordpress and ASP will be an added advantage
• Working knowledge of databases e.g. Oracle, MSSQL, MySQL, Postgress SQL will be an added advantage
• Working knowledge of Virtualization Technologies e.g. VMWare, Openshift, Open Stack will be an added advantage
• Working knowledge and experience in DevOps and Microservices technologies i.e. Docker, Kubernetes, Jenkins, Gitlab/Github etc… will be an added advantage
• Working knowledge of Mobile and GSM technologies e.g. Android, IOS, 2G, 3G, LTE, USSD etc… will be an added advantage
• Working knowledge of encryption technologies e.g. PKI, HSM, PGP will be an added advantage
• Excellent communication skills and great team player
• Excellent project and time management skills (getting things done in a timely manner)  
• Excellent report writing and presentation skills
• Very analytical and logical thinker
• Self-driven with minimal supervision