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  • Posted: Sep 18, 2024
    Deadline: Not specified
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    Antal International is a global executive recruitment organisation with over 130 offices in more than 30 countries. We have offices in United Kingdom, Austria, Bulgaria, China, Croatia, Cyprus, Czech Republic, Egypt, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Ireland, Italy, Ivory Coast, Kazakhstan, Kuwait, Luxembourg, Malta, Mexico, Nethe...
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    Senior Relationship Manager (SRM), Corporate Banking

    • Portfolio Management: Oversee a portfolio of at least 100 large corporate and SME clients, ensuring the growth of both assets and liabilities while maintaining high standards of client satisfaction and engagement.
    • Client Relationship Development: Build and nurture strong relationships with key decision-makers within client organizations, identifying opportunities for cross-selling and upselling the bank’s products and services.
    • Credit Quality Management: Monitor the credit quality of the portfolio, proactively managing risks and ensuring compliance with the bank's credit policies and procedures.
    • Strategic Planning: Contribute to the development and execution of strategic plans for corporate business growth in alignment with the bank's annual and tri-annual objectives.
    • Product and Service Expansion: Increase the penetration of banking products and services within the existing client base, focusing on enhancing the client experience and deepening client relationships.
    • Trade Finance Development: Drive the growth of trade finance business among importers/exporters, leveraging the bank’s capabilities and international network.
    • Collaboration and Synergies: Foster collaboration with other departments such as Treasury, Retail Banking, and international counterparts to create synergies and optimize client service delivery.
    • Networking and Market Presence: Actively engage in networking activities to enhance the bank's market presence and generate new business opportunities within the region.
    • Performance Reporting: Regularly report on portfolio performance, including growth metrics, profitability, and risk management to senior management and relevant committees.
    • Team Leadership: Lead and mentor a team of relationship managers and support staff, fostering a high-performance culture and ensuring effective talent development and succession planning.

    Key Performance Indicators (KPIs):

    • Portfolio Growth (Assets, Liabilities, and Off-Balance Sheet Exposures)
    • Increase in Product and Service Utilization among Corporate Clients
    • Growth in Trade Finance Revenue and Volume
    • Maintenance of High Credit Quality and Compliance Standards
    • Achievement of Profitability and Productivity Targets

    Minimum Requirements:

    • Bachelor’s degree in finance, Economics, Business Administration, or a related field.
    • MBA or a relevant postgraduate qualification is preferred.
    • Professional qualifications in accountancy, banking, or a related field.
    • At least 8 years of experience in banking, with a minimum of 3 years in corporate banking or relationship management at a senior level.
    • Proven track record in managing large corporate and SME clients and driving portfolio growth.
    • Strong business development, networking, and client relationship management skills.
    • Excellent understanding of corporate banking products, trade finance, and risk management.

    go to method of application »

    Head of Digital Banking

    Job Objective(s):

    • Drive Sales, usage, profitability and growth of Digital Banking products for the Bank
    • Ensure deployment of all Digital Banking products within the Bank
    • Increase the penetration (utilization) of Bank’s Digital Banking products in the Public & Private Sector Organizations
    • Scope and identify all potential Digital Banking customers in the Bank

    Duties & Responsibilities:

    • Create and implement strategies to drive digital banking budget for the bank
    • Create and implement strategies to ensure that the bank is number one within the digital banking space in terms of profitability, product innovation and product features & functionalitie
    • Effectively utilize the bank’s network for the sale of digital banking products and solutions
    • Ensure effective supervision of the digital banking team through regular interactions/meetings, weekly performance review with feedback, and coaching & mentoring of under-performing team members
    • Ensure high level of product knowledge among staff within the bank through regular training
    • Be responsible for managing the entire digital banking portfolio of the bank
    • Proactively identify and escalate issues that will crop up in all digital banking relationships and follow up to ensure effective resolution of those issues
    • Disseminate the bank’s digital banking strategy at all levels of staff within the bank
    • Ensure all digital banking products, channels and solutions deployed are profitable
    • Conduct market research of digital banking products within the market twice a year and submit recommendations for management’s approval and ensure implementation of the recommendations as approved by management
    • Review performance of all digital banking products and solutions at the end of every month and come up with strategies to meet gaps/shortfalls in budget achievement

    Planning

    • Monthly client calling calendar and Digital Banking Product Governance meeting
    • Weekly digital Product development and deployment meetings
    • Weekly digital Product demos and training to clients

    Key Performance Indicators (KPIs)

    • Quality of Service – Performance metrics related to digital banking Channels, POS, Debit/Prepaid Cards, Mobile money etc
    • Customer Service Delivery.
    • Rate of Channel Penetration.
    • Channel Popularity index – rating by External Auditors

    Job Requirements

    Education Requirements:

    • Minimum of a bachelor’s degree. Additional Professional qualification (IT related) is required.

    Experience

    • 8 years’ experience with at least 4 years in the banking industry, or closely related industry.
    • Experience on all the electronic channel applications, interfaces, protocols, hardware, and adjoining infrastructure support-know-how is a must.

    Method of Application

    Use the link(s) below to apply on company website.

     

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