Vacancies at Mwananchi Credit Ltd

Key responsibilities

• Strategic planning and execution: Develop the annual audit plan, determine audit objectives and scope, and manage the audit budget.
• Risk management: Oversee risk management processes, identify key process risks, and evaluate the effectiveness of internal controls.
• Audit fieldwork: Supervise the execution of audit engagements, review work papers, and ensure adherence to auditing standards.
• Reporting and communication: Prepare and submit timely, quality audit reports, and communicate findings and recommendations to senior management and the board of directors.
• Follow-up and improvement: Monitor and follow up on the implementation of audit recommendations to confirm that corrective actions are taken.
• Team leadership: Lead, mentor, and develop the audit team, and oversee training and development programs.
• Compliance and governance: Ensure the organization complies with laws, regulations, and internal policies. Act as a key point of contact for external auditors and the board’s audit committee.

Qualification and Experience

 Professional Experience

• 10+ Years of progressive audit experience, with at least 5 Years in a senior or managerial role (e.g., Audit Manager, Senior Internal Auditor, or Chief Audit Executive).
• Proven experience in developing and implementing internal audit frameworks, policies, and risk-based audit plans.
• Strong background in risk management, internal controls, governance, and compliance within complex organizations.
• Hands-on experience in financial, operational, and IT audits, and in applying audit standards (IIA, IFRS, ISA, etc.).

Leadership & Strategy

• Demonstrated success in leading and mentoring audit teams, promoting professional development and accountability.
• Experience in advising senior management and audit committees on key risk exposures, control weaknesses, and process improvements.
• Skilled in aligning the audit function with the organization’s strategic objectives and enterprise risk framework.

Stakeholder & Communication Skills

• Proven ability to build strong relationships with executive leadership, external auditors, and regulators.
• Excellent report writing and presentation skills, with the ability to communicate complex issues clearly and persuasively.
• Experience presenting audit findings and recommendations to boards or audit committees.

Technical Expertise

• Proficiency in data analytics tools and audit management software (e.g., ACL, IDEA, Teammate, Power BI).
• In-depth knowledge of financial reporting, governance standards, and regulatory compliance frameworks.
• Strong understanding of fraud risk assessment, investigative techniques, and process improvement methodologies.

Industry Exposure (Optional – tailor as needed)

• Experience in banking and microfinance environments.
• Exposure to multinational operations or organizations with complex financial and operational structures.

Education

• A bachelor’s or master’s degree in accounting, finance, or a related field.

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Key Responsibilities

Strategic Leadership & Planning

• Develop and implement effective collections and recovery strategies to reduce delinquency and minimize credit losses.
• Set and monitor monthly and quarterly collection and recovery targets aligned with business objectives.
• Provide strategic recommendations to the CFO/Head of Finance on portfolio performance, risk exposures, and emerging trends.
• Lead continuous improvement initiatives to strengthen recovery operations and optimize financial outcomes.

Portfolio Management

• Oversee the collection and management of secured loan portfolios (e.g., logbook and title deed loans).
• Monitor aging reports and segment high-risk accounts to prioritize recovery actions.
• Ensure full compliance with internal credit policies, collection SOPs, and regulatory guidelines.
• Track NPL performance and implement corrective action plans to safeguard portfolio quality.

Team Leadership & Performance Management

• Lead, coach, and evaluate performance of Branch Managers and collection teams.
• Establish clear performance targets, service expectations, and accountability frameworks.
• Foster a culture of discipline, responsibility, teamwork, and ethical recovery practices.
• Coordinate staff capacity-building, training, and development to enhance recovery effectiveness.
• Recovery Operations
• Oversee repossession processes for secured assets, ensuring legal procedures are followed.
• Manage valuation, storage, and disposal of repossessed assets (motor vehicles, properties, etc.).
• Coordinate with legal teams and external partners to expedite legal recoveries and auction processes.
• Ensure disposal of assets is transparent, documented, and value-maximizing.

Reporting & Analysis

• Prepare and submit daily, weekly, and monthly reports on collections, arrears, and portfolio performance.
• Analyze key performance indicators, including recovery rates, NPL ratios, and collection efficiency.
• Provide data-driven insights to guide decision-making and strategic planning.
• Maintain dashboards for real-time portfolio monitoring and risk tracking.

Stakeholder Management

• Collaborate with Finance, Credit, Legal, and Operations departments to resolve operational bottlenecks.
• Liaise with recovery agencies, auctioneers, valuers, and law enforcement where required.
• Maintain positive and professional relationships with internal and external stakeholders.

Policy Compliance & Risk Management

• Ensure all collection and recovery activities comply with legal, ethical, and regulatory standards.
• Identify and escalate suspicious activities, fraud risks, or policy breaches.
• Recommend and enforce process improvements to strengthen internal controls and reduce default risks.

Qualifications and Experience

Education:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• Professional certification in credit management, law, or collections is an added advantage.

Experience:

• Minimum of 7–10 years’ experience in credit, collections, or recovery within financial services.
• Demonstrated experience managing secured loan recoveries and legal recovery processes.
• Proven track record in leading teams and achieving recovery performance targets.