Key Responsibilities
- Leads the implementation of World Vision International’s (WVI) Investment in Children policy and advocacy agenda across relevant financing platforms and processes.
- Develops policy positions and products aligned with follow-up to the Seville Conference on Financing for Development, the achievement of child-related Sustainable Development Goals (SDGs), and World Vision’s child well-being objectives.
- Coordinates the implementation of the “Next Gen” policy project series, ensuring timely delivery, collaboration with partners, and alignment with external advocacy priorities.
- Packages policy products and analysis for external use, ensuring content is accessible, compelling, and suitable for influence and engagement with donors, partners, and internal stakeholders.
- Positions and represents World Vision—and/or supports the representation of World Vision leaders—at priority external forums, events, networks, and with key stakeholders to promote agreed policy positions, including on climate finance, Financing for Development (FfD) follow-up, and debt reform.
- Collaborates with selected partners, networks, and coalitions to advance shared priorities in the Financing for Development space.
- Elevates the “Investment in Children” agenda within global development frameworks and processes and strategically positions World Vision to access funding and partnership opportunities aligned with this agenda.
- Leads and collaborates with Support Office (SO), Regional Office (RO), and Field Office (FO) colleagues on research and policy development related to Financing for Development (FfD).
- In coordination with the Policy Adviser for National Investment in Children and the Local to Global team (A&EE), works with the Centre of Excellence to support country-level national investment in children.
- In collaboration with Policy Adviser for National Investment in Children facilitates the two-way application of global FfD policy positions—supporting national advocacy and bringing national-level evidence into global processes.
- Coordinates with Support Offices, AU and EU Offices on strategies related to ODA restructuring and climate finance, aligning global policy efforts with SO/AU/EU priorities.
- Ensures policy coherence and alignment across SOs, FOs, and the New Influencing Spaces team to strengthen unified advocacy and engagement across levels.
- Conducts analysis and develops reports on Official Development Assistance (ODA), taxation and public financing, debt restructuring, climate and innovative finance, private sector investment, and other forms of Financing for Development (FfD), with a focus on their impact on financing child-focused policies and programmes.
Knowledge, Skills and Abilities
Required Professional Experience
- Master’s degree in economics, international development, political science or related focus
- Minimum 7-10 years’ experience in policy, research, government relations/external engagement, or other specific field relevant to this role and World Vision’s work
- Strong experience and skills in research and analysis
- Strong written and verbal communications skills
- Strong experience in the NGO/civil society sector and/or with multilateral organizations (World Bank, IMF, etc.)
- Strong knowledge and professional experience working on Financing for Development issues and trends; strong understanding of policy development and influence processes with governments and international agencies from a civil society perspective.
- English fluency. A second language would be a strong asset but not required (esp. Spanish, French)
Travel Requirements
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MAJOR RESPONSIBILITIES:
Risk Management and coordination (40%)
- Champion the risk management process for EAR field offices as a value-added discipline and process, while keeping it as simple as possible to ensure business continuity and operational resilience.
- Is the regional office risk focal person, focusing on strengthening enterprise risk management culture, coordination, support and reporting of the Field Offices & the regional office.
- Regional office enterprise risk management coordination
- Conducts monthly compilation of updates from all Field Offices to ensure that Field Offices entities and the regional office are putting in place risk mitigation measures on their identified risks.
- Engages and liaises with Field Offices to assess the maturity of their ERM program, identify opportunities for improvement, capacity building and building awareness of risk management (virtually or in country)
- Works with Field Offices, to identify opportunities to integrate risk management into existing business practices, processes to further embed ERM in the organization and build its value.
- Builds the capacity of Field Office focal persons to enhance understanding, adoption and effectively use the risk register templates for efficiency and uniformity in reporting.
- Orient and train risk owners at the regional office on Riskonnect and risk management process
- Organizes, participates and convenes quarterly risk management committee meetings, review of regional functional risk areas and sharing of outcomes.
- Engages senior leadership and seeks opportunities for and to influence change in some of the process and practices, which would potentially put the organization at risk.
- Monitor and analyze risks within the EAR field offices environment and maintain and evaluate the risk register using the risk management software Riskonnect and provide input into setting risk limits aligned with EAR field offices strategy.
- Coordinates and monitors quarterly risk register submission
- Works closely with audit to ensure alignment and compliance of risk management reporting.
- Evaluate the design and effectiveness of the risk mitigation efforts and provide feedback to EARO Leadership
- Ensures compliance with semi-annual enterprise risk management reporting to the Senior Director Risk & Compliance
Compliance Management (35%)
- Serve as an assistant to the EAR Regional Compliance Champion and ensures the implementation of the Compliance Tool in coordination with the National Directors within EAR GC Compliance advisor and other relevant stakeholder for adherence to corporate responsibilities.
- Ensure EAR field offices standard operating procedures (SOPs) and local policies are well defined in compliance with global internal policies and procedures, applicable to external context and compatible with donor requirements.
- Coordinate with Field Offices compliance champions the implementation of policies, procedures and standards to ensure that staff within EAR field offices well understand these.
- Ensure that relevant compliance violations are documented, reported to internal and external stakeholders and investigated according to respective policies and procedures.
- Serve as a knowledge leader for addressing compliance risks while educating and informing RL, EAR SLT, and the National and Global technical departments and leaders about compliance trends and risk mitigation within the EAR context.
INCIDENT & INTEGRATION MANAGEMENT (20%)
- Advice the IIM stakeholder group, resolving case management issues, and supporting regional and Field Office case managers as needed.
- Initiates, Chairs and facilitates the IIM governing group meetings
- Collects and proposes agenda items prior to the meeting and reporting to the larger group any changes/issues related to the program.
- Records and executes any decision points made by the group.
- Identifies and responds to concerns or questions raised by global centre/regional office stakeholders and users. Typical examples include use of the analytics tool, cross-functional case access questions/conflicts, system capability questions, and addressing website change requests.
- Acts as point of contact for orienting and on boarding new stakeholders (providing overall system orientation, identifying stakeholder business needs, advising stakeholders on designing case management workflows, user access decisions, and cost sharing commitments). Participate on stakeholder meetings and calls as requested.
Communications/Project Management:
- Owns and manages the core document repositories for IIM, including IIM WV Central site and document library, updating and obtaining feedback/edits to any existing or future IIM documents including (User guides, Access logs, terms of reference, etc.)
- Ensure that incidents are analyzed and relevant ‘lessons learned’, and after-action reviews executed.
- Acts as contact between user groups (global centre, regional, Field Offices, etc.)
- Coordinate the overall Incident Management process in response to crisis situations within EAR field offices.
- Collaborate with Management of EAR field offices on the implementation and management of the Integrated Incident Management approach to ensure that incidents are being timely reported, managed and followed up on.
Technical Support/Master Admin:
- Provides technical support and partnership with ERM staff by working together in implementing agreed changes to the software/system and advising on technology capability and capacity.
- Advises stakeholders on general system capabilities in response to requested system changes/issue resolution.
- Resolves any high-level technical issues arising with the infrastructure, or issues where master admin level access is required. Refer issues as needed to ERM master admin.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required professional experience
- Management qualification in Enterprise Risk Management (ERM), Business Continuity or Crisis Management.
- 3+ years of proven cumulated experience in the professional arena for operational risk management role
- 3+ years in a relevant risk management role in NGO, Private or Government Sectors.
- Strong analytical and critical thinking skills to identify problems and develop solutions.
- Strong organizational skills, independent judgment, and the ability to be flexible as the demands and priorities change.
- ·Strong interpersonal skills, as well as written and verbal communication skills.
- Must be a committed Christian, able to stand above denominational diversities.
Required Education, training, license, registration and certification
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Educational level required: University Degree in any discipline (or related or transferable field of study)
- Technical Training qualifications required: Business Administration skills preferred. Must have computer aptitude and experience in database management, spreadsheet software and Internet usage. Proficient using Word, Excel, Power Point, or similar programs; email systems; extensive website and on-line skills
Preferred Knowledge and Qualifications
- Professional training and experience in regard to risk and compliance management
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Job Purpose
The multi-media specialist holding this position deploys into sudden/high-profile emergencies and breaking news contexts to deliver video, image and text content to boost WV’s global profile. The position is primarily based in or with access to the Middle East / Europe/ Africa regions. The role will also profile invisible emergencies, and gather content for key moments, campaigns and other high-impact public engagement events. The position involves multi-media content collection, serving as global spokesperson, pitching, engaging and hosting media, and VIPs. The job entails up to 50% travel, working in high-stress, and potentially hazardous environments, including conflict areas. Non-deployment time will focus on developing media relationships; pitching story ideas and content; building communications and spokespersons capacity; and remotely supporting high-profile and declared emergencies. This is a high-visibility role that has significant positioning, risk management and leadership and field engagement responsibility.
Major Responsibilities
Multi-media content collection, editing and production.
- Capture and produce high-quality raw, semi-finished and finished photo and video packages that can be used in support of and that speak to marketing, online, media and social media audiences, including for global moments and campaigns. When deployed focus on raw and semi-finished content and when not deployed, focus on production of finished content. Support specific needs of SO’s where appropriate.
- Content to focus on enabling field, child and staff voice; give context insight; provide response explainers and backgrounders; detail need and WV response impact; report back to, inspire and thank donors; highlight partnerships; give eyewitness accounts etc.
- Produce detailed captions and articles as part of multi-media packages. Transcriptions and translations must also be provided, where necessary.
- Post-production of photos and video should include the ability to introduce on-brand graphic and text additions, colour-correct and adapt for use on various platforms (square, landscape etc). Knowledge of compression, correct resolution and file types is essential.
- Work with NO communicators before and post arriving in-country to plan, budget, staff and set up content gathering trips, identifying human interest stories, staff, WV response activities and locations for compelling content. Partner with NO communications staff, freelancers and production houses where necessary to capture content.
- Work remotely, where necessary, to source and capture video, photos, quotes, facts and info, conducting remote video interviews, commissioning staff to provide imagery, and sourcing imagery from social media, agency and other sources. Produce finished content packages for PE and marketing audiences when not deployed.
- Coordinate with and pitch to content users to identify and deliver high-value content to deadline.
- Deliver content in accordance with child protection, informed consent, security and other protocols.
- Records audio interviews when appropriate, and edits for use.
- Systems: Content transferred to World Vision’s internal StoryHub library using various methods, including via satellite, mobile phone and internet.
Directing, advising on and delivering high-impact media engagement:
- Serves as a global spokesperson to high-profile media, providing eyewitness accounts, talking to issues affecting children and World Vision’s response. Does this on and post deployment.
- Hosts and facilitates top international media trips in order to show need, WV’s impact and talk to key humanitarian issues.
- Ensures potential reputational risks are proactively handled.
- Pitches directly to media, in coordination with SO/WVI media reps and NOs, establishing a reputation as a go-to contact for content, expert voice and eyewitness insight.
- Writes press releases/statements, quotes and opinion pieces for self/others that can be shared with media.
- Directs field-level press conferences and hosts virtual field experiences, when required.
- Uses message guidance to inform media interviews and engagement.
- Provides rapid training to potential spokespeople.
- When not on deployment, works with SO/WVI media reps to target and build key media relationships that strengthen World Vision’s reputation and readiness for humanitarian emergencies.
On deployment social media support and engagement:
- Serves as a mojo (mobile journalist) ‘personality’ shooting pieces to camera and collecting other social content. Produces finished short social pieces or works with the PE and marketing team to produce.
- Sets up Live Facebook or other streaming platform pieces.
- Supports WV on social media platforms including Facebook, Twitter, Instagram and other, sharing videos, photos, captions and graphics-added imagery and engaging in conversation that demonstrates need and World Vision’s response and core values.
- Coaches and partners with response leaders, staff, sector experts and partners, and local and child voices, to help them shoot video selfies that convey World Vision’s impact, eyewitness reports, share technical expertise, and field voice.
Supports emergency comms related virtual and in-person capacity building efforts, including for the following:
- Serving as a spokesperson
- Media management
- Content gathering
- Using mobile phones for image collection and editing
- VIP hosting
- Producing compelling social media content
Defining compelling talking points or differentiators to support WV marketing efforts.
Equipment and preparedness:
- Manages equipment, systems and technology so ready to deploy. Equipment management covers: computers, software, mobile phone and apps, satellite transmission and appropriate providers, SIM cards, subscriptions, camera and gear and carrying cases, audio equipment, branded clothing, and quick run bag. Equipment to be regularly reviewed for relevancy. Member of relevant WV systems and platforms
- Deployment readiness is ensured. Passport, visas and vaccines are up to date. Ready to deploy within hours of being called in response to high-profile crises, breaking news and other events.
Other, time permitting:
- Supports and hosts WVI/SO-media visits, including those with WV VIPs, ambassadors and influencers in support of media and social engagement. Advises and prepares VIPs for field-based media engagement.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience
- Strong journalistic and technical photo, video, story and social media skills. Ability to facilitate the collections of image and story resources. Ability to use mobile phone to capture, edit and share photographs, video and audio on social media.
- Strong technical knowledge of new technologies such as satellite communications, photos and video editing and relevant computer Programmes.
- Management of online and social media communications and proven engagement as an individual on social media (e.g. vlogging or blogging).
- At least five years of progressive work experience with international exposure/external engagement on humanitarian emergencies or fragile country contexts.
- Experience in media relations, public speaking or serving as a spokesperson. Ability to work in difficult, insecure and stressful conditions.
- Demonstrated ability to think and plan strategically, project manage, and meet deadlines.
- Proven field communications experience in emergency settings.
- Understanding of humanitarian law, principles, codes and guidance and international humanitarian system.
- Proven ability to work in a team.
- Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.
- Strong interpersonal, cross cultural and communication skills.
- Excellent command of English both written and spoken, plus a second language, preferably Spanish, French, Korean, Cantonese, Mandarin or German. Ability to translate INGO terminology into language understood by a wide audience.
Required Education, training, license, registration, and certification
- Masters or equivalent experience in the field of journalism or public relations, or other relevant field .
- A second context-relevant language is an advantage.
- Hostile Environment Awareness Training certification (to be arranged, if necessary, after hire)
Preferred Knowledge and Qualifications
- Experiences in networking with social media influencers.
- Working in international development and humanitarian ecosystem
Travel and/or Work Environment Requirement
- The position requires ability and willingness to travel domestically and internationally and within hostile environments up to 50% of the time.
Physical Requirements
- The job involves traveling in harsh contexts and the ability to haul media equipment and luggage, so physical fitness is needed.
Language Requirements
- A second language, preferably Spanish, or French
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