Change Manager Job at BBC News Group

Purpose of the role: Reporting to the International Manager, Infrastructure and Property with a dotted line to the Hub Bureau Manager, Nairobi, the Change Manager will be responsible for supporting the Project Steering Group, the Project Board and all the key stakeholders as the relocation project moves into its implementation phase and through to completion. He/she will work with the managers and their teams to plan and implement the new ways of working that the new building will make possible and other changes that the relocation will need. The role holder will be responsible for completing analysis and developing deliverables to support change during this project. He/she will also take a lead on planning staff engagement and communication across the project.

Key responsibilities

• Work with International Manager, Project Manager and local managers to communicate the strategic objectives and benefits of the project.
• Provide support to the project team to deliver specific project milestones and deliverables
• Take ownership for the delivery of some specific project deliverables
• Drive and support new ways of working across the BBC News Group
• Provide input to project status reporting as required.
• Actively seek out relevant lessons learnt from other projects
• Work with work stream leads and senior editors to support and facilitate discussion and development of detailed plans and solutions
• Develop an understanding of the needs of different teams from across the BBC News Group and provide any feedback to other project stakeholders as required. Work with the teams to define success factors, benefits and trade-offs in the delivery
• Develop ways to engage with staff to implement changes and lead development of associated implementation tools
• Manage and deliver agreed aspects of the project within time, cost and quality constraints to enable delivery of agreed benefits
• Evaluate, monitor and manage risks, issues and changes – escalating as appropriate
• Complete financial analysis on behalf of project teams and provide support managing project budgets and benefits
• Work closely with teams from across the BBC News Group - in World Service, Monitoring, Newsgathering and Media Action - to implement solutions

Knowledge, Skills and Experience

Essential

• Understanding of the output, structures and priorities within the BBC News Group
• Willingness to travel and be based overseas for significant periods
• Strong stakeholder management skills
• Ability to complete specific project analysis as required, creating and owning some of the project’s deliverables
• Ability to develop clear communications to staff and support projects in developing engagement plans
• Strong interpersonal and communication (verbal/written/graphic) skills
• Understanding of all news platforms, with experience of multimedia collaboration.
• Understanding of the technology and techniques used to make News programmes and web content
• Demonstrable experience of successfully supporting change management programmes in order to meet objectives
• Experience of handling confidential information appropriately
• Experience of researching and analysing data
• Basic financial literacy

Desirable

• Some experience of working in an international environment
• Experience of working on business change projects
• Experience working on cross departmental projects
• Knowledge of project management terminology, tools and techniques
• Driving Licence

Competencies

• Communication: The ability to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information
• Collaborative working & Managing Relationships: Experience of developing successful working relationships with a wide range of individuals and organisations, including at a senior / executive level. Recognises the importance of sharing and disseminating information and contacts. Takes care and time to maintain and develop existing relationships. Is aware of, and shows understanding and respect for, other people’s needs and actions. Values individual differences. Actively provides opportunities for others to participate in group situations. Has an ability to establish rapport quickly and effectively with new clients/ people
• Analytical Thinking: Able to simplify complex problems, process projects into component parts, explore and evaluate them systematically. Able to identify causal relationships and construct frameworks for problem solving and/or development
• Planning and Organizing: Is able to think ahead in order to establish an effective and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resource requirements
• Influencing and Persuading: Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change
• Resilience: Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy
• Flexibility: Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements