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  • Posted: Mar 21, 2018
    Deadline: Not specified
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    Twiga is a mobile-based supply platform for Africa’s retail outlets, kiosks, and markets stalls.
    Read more about this company

     

    Training & Capability Manager

    Job Purpose

    Twiga Foods is looking to hire a Training and capability manager whose main responsibility will be training needs analysis, development of training initiatives, monitoring and evaluation. The candidate will work under the Operations department and report to the Chief Operations Officer.

    Responsibilities

    • Develop and implement the company’s training policy and strategy based on the corporate strategy and changing business needs.
    • Identify training and development needs within the organization through job analysis, the organizations human resource plan, performance reviews and internal training survey.
    • Work with line managers and departmental heads to develop a comprehensive skills and competency framework.
    • Develop and organize training manuals, multimedia visual aids, and other educational materials.
    • Identify, develop and maintain a pool of competent internal resources that can manage and deliver training events and facilitate specific training interventions.
    • Develop training budgets and ensure expenditure on all training interventions and programmes are within the approved budget.
    • Identify and evaluate training service providers by surveying, investigating, requesting proposals and interviewing potential trainers.
    • Develop and coordinate the staff orientation program to align and settle new employees into the company.
    • Maintain up-to-date training records and prepare quarterly and annual management reports.
    • Ensure that the statutory training requirements are met as well as liaise with National Industrial Training Authority (NITA) for training refunds.

    Competencies

    • Good command in training delivery and training evaluation techniques.
    • Excellent planning and organizing/work management skills.
    • Excellent presentation, report writing and research skills.
    • Excellent communication and interpersonal skills.
    • Excellent Teamwork/Collaboration ability.

    Qualifications

    • Bachelor’s degree in HRM, Education or Business-related field from a recognized university.
    • Member of the Institute of Human Resource Management (IHRM).
    • At least 5 years work experience in similar role plus exposure to other HR generalist functions.
    • Prior experience in designing curriculum and module content.
    • Strong experience in training delivery and training evaluation techniques.

    go to method of application »

    Farmer Relations Supervisor

    Job Purpose

    Twiga Foods is seeking to deepen engagement with farmers in our ever-expanding network. To this end, we are seeking to bring on board a candidate who will facilitate this through: farmer recruitment, engagement and relationship management.

    The candidate will work under the Operations department.

    Responsibilities

    • Farmer pre- qualification: By using Twiga Foods farmer qualification criteria, ensure that all farmers joining the organizations farmer network meet the set standard.
    • Farmer recruitment: This will be achieved through referrals, Twiga social media platforms, farmer barazas and farm demonstration sessions.
    • Communication: Ensuring that all queries and concerns raised by farmers are adequately addressed in a timely and professional manner.
    • Driving automation: Engage in the development of a Customer Relationship Management (CRM) system that is adaptable to the organizations farmer engagement needs.
    • Farmer engagement: Organizing farm demonstration sessions, general meetings between farmers and internal or external facilitators.
    • Relationship Management: Through quality engagement and timely communication, ensure that the organization remains in good terms with all its farmers and this encourages more to join the network.

    Competencies

    • High levels of personal integrity.
    • Excellent mobilization skills.
    • Adaptability and dynamism.
    • Excellent communication and interpersonal skills.
    • Ability to work under minimum supervision.
    • Adaptability to field work.

    Qualifications

    • A bachelor’s degree in Education, Community development or Public Relations.
    • Excellent mastery of all applications of Microsoft Office Suite.
    • 2- 3 years’ experience in farmer extension training, farmer engagement and training is an added advantage

    Method of Application

    Interested candidates should send their CV and cover letter to careers@twigafoods.com.

    SUBJECT: Farmer Relations Supervisor

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