Claims Manager at GA Insurance

Claims Manager Job Responsibilities

• Supervising, appraising, training and development of staff in the department.
• Monitor and review departmental performance.
• Manage the Branch Claims coordination.
• Co-ordinate and maintain expeditious and efficient processing of claims and ensure customer needs are attended to promptly.
• Analyze claims data to identify issues, and ensure that all relevant issues relating to underwriting policies, re-insurance arrangements, and product pricing are identified and communicated to relevant stakeholders.
• Set standards for measuring the performance of strategic customer relationship and communication.
• Ensuring that all claims fall within scope of respective insurance policy.
• Preparation of weekly claims statistics
• Identify, appoint and maintain efficient and effective service providers.
• Preparation of periodical claims report and other management reports relating to claims.

Qualifications For Claims Manager Job

• A Business related bachelor degree from a recognized university.
• ACII or its Equivalent.
• Computer literacy.
• 5 years working experience in insurance, 2 of which should have been at management level.
• Must have served in a busy Motor claims department.