Controls, Compliance & Excellence Controller (CCE) at HRBP Solutions

Duties for the Controls, Compliance & Excellence Controller Job

KPI and Reporting Management

• Meeting or exceeding the Key KPIs relating to this section which incl. but are not limited to Inventory Accuracy, daily stock reconciliation, stock-take management, breakages and loss management etc
• Developing and implementing daily, weekly and monthly reports which provide visibility on operational performance for support and key decision making.
• Assessing existing KPIs and Reports and enhancing them in order to increase Customer Satisfaction, Operational Performance, Service Excellence etc

Controls, Compliance & Ethics Management

• Driving the CCE agenda on site by ensuring strict adherence to SOPs, Code of Business Conduct, , Government & Tax Authority regulations.
• Working closely with Security Controller, Operations Manager & HR Controller to ensure closure on all investigation findings as well as provide recommendations to enhance controls.
• Developing, evaluating and implementing risk management processes and procedures to minimize company risk and reputation at all times.

Operational Excellence Management

• Reviewing operational performance and providing continuous improvement solutions and initiatives to drive efficiency, minimize cost/waste etc
• Liaise with internal stakeholders to resolve client complaints
• Control operational spend by increasing efficiency and minimizing costs.

People Management

• Liaising with HR to recruit, train, develop and retain employees within the section.
• Building good employee relationships and manage the team and their performance for success.
• Demonstrating leadership with team-oriented interpersonal skills and effectively interfacing with a broad range of people and roles.

Controls, Compliance & Excellence Controller Job Qualifications

• First degree in Finance/Accounting, Operations or Supply Chain Management
• Professional Certification in CPA/ACCA/APICS/CIPS.
• At least 5 years’ experience in any of the following fields :-
• External/Internal Audit
• Supply Chain/Operations/Inventory Management
• Risk/Governance/Compliance Management
• Understanding of generally accepted Supply Chain, Inventory Management and Auditing SOPs and KPIs.
• Working knowledge of SAP is an added advantage.
• Experience with continuous improvement methodologies like Six Sigma, Lean, Kaizen is an added advantage.