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  • Posted: Dec 1, 2016
    Deadline: Not specified
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    At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider. Through our dedication to customer-centri...
    Read more about this company

     

    FTTH First Line Support

    Job responsibilties:

    To ensure that information for example on incidents identification, troubleshooting and resolution, is available in the right place and at the right time to enable informed decision making. To also improve efficiency by reducing the need to rediscover knowledge.

    • Ticket creation and update/monitor.
    • Escalation to Second Level of troubleshooting.
    • Provision of fault/alarm details to Second Level.

    Requirements:

      1. At least 3 years experience in Transmission Support based on the above requirements 
      2. B.Sc in Computer Science, Information Systems, Electrical/Computer/Telecommunication Engineering or equivalent.
      3. Other training requirements:
        4. - Microwave and Fiber transmission and access technologies training e.g TDM,SDH
        - Routing and Switching advanced training(CCNP)
        - Linux/UNIX/CentOS, virtualization environment training including HTTP/S
        - Training in RADIUS, AAA, TCP/IP, DHCP, SNMP, DNS Services, Mail Services, LDAP, Allot SGW.
        - Training & certification on Wireless Platforms 2G/3G/4G
        - MS SQL Server
        - Wimax, RF systems,FTTx,Fibre certifications
        - VMware Training
        - Clustering technologies training
        - Software configuration management products training such as Subversion or CVS
        - VAS Charging & Billing training
        - Routing and Switching Expert training(CCIE)
            - ISP services training e.g DNS, SMTP, POP3, RADIUS/PPPoE, Web Hosting.

    Role is based in Nairobi, Kenya. Relocation will not be considered.

    Method of Application

    Interested and qualified? Go to Huawei Technologies on www.linkedin.com to apply

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