Account Manager Amharic - Kenya at Booking.com

This full-time position will be based in our new office in the Nairobi office.

B.responsible

• Support Booking.com BV’s – strategy for hotel availability and supply within Kenya
• Promote the Booking.com BV brand name and its online reservation services to hotels, also by visiting hotels located in specific geographic areas of the country
• Responsible for area coverage
• Inform hotels and advise on allotment, availability and supply
• Rate checks and competitor checks
• Liaison person for hotels to contact when they have questions
• Providing hotels with information and advice by mail and email, including follow-ups
• Follow up on cancellations and evaluations
• Accompany and train hotels on how to use Booking.com’ s extranet and rates & availability system
• Support hotels with regards to Booking.com’ s on-line system
• Organize and coordinate Tourist Trade Fair visits to liaise with hotels
• Check statistics in the control room and follow up
• You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV

B.Skilled:

• 2 years of experience in a relevant account management function;
• Fluent in Amharic and English.
• Affinity/experience within e-travel and/or hotel/travel industry;
• Pro-active, sense of responsibility, friendly and can work independently;
• Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
• Great face-to-face and telephone communication skills;
• Team player, motivated and enjoys to work in e-travel and hospitality;
• Business focused;
• Positive attitude;
• Hotel School or University background preferred;
• Driver’s license;
• Availability to travel 50% of the time;
• You already have a work permit to work in Kenya.

B.offered

We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.