Business Manager-Consulting at SAP

Role Description

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

Expectations And Tasks

Transformational Leadership

• Communicate a clear vision of the future: discuss, explain and actively promote the vision within own team, to peers and customers
• Motivate through inspiration and mobilize teams: create a comfortable working environment, establish an atmosphere for discussions, seek for feedback and call for people’s opinions
• Set demanding goals and empower accountability to execute on the mission: derive clear and challenging targets from the level upon plan, assign targets and set priorities, encourage people to take ownership, be there when necessary to decide, to backup or to help refocus
• Actively establish relationships characterized by mutual respect and trust: stimulate individuals to broaden and make use of their network, respect different opinions, diverse cultures and values, work to overcome organizational boundaries and silo thinking, do not accept knowledge hiding
• Encourage people to continuously question the status quo and activate their creative and innovative skills: stimulate individuals to think outside established solutions and processes, invite the team to learn from everything, accept failing investments, think and act lean
• Coach people on their individual development and career opportunities and act as a mentor: support team members and mentees in development planning and fulfilment, act as coach and guide for individuals to find their right career track, turn active if individuals are passive on their development
• Show passion on the job: act as a role model for the team, show authentic behaviour, pride and enthusiasm in the own job, demonstrate best practices and encourage team members to share own experiences, celebrate success, promote SAP as a great place to work
  
  

Other Management Tasks

• Active support in entire Sales and Delivery Engagement
• Ensuring realization of the sector margin targets (consulting)
• Structure, development and effective management of a strong consulting team in the Regions and SAP Consulting
• Visions, analyzes, prioritizes facilitates and manages practice activities on a national scale
• Develop and manage practice growth and skill sets
• Lead knowledge management initiatives regarding the development and use of intellectual property
• Support knowledge sharing initiatives (i.e. Focus Groups, FSP Moderators, Mentoring, Education, etc.)
• Managing related budgets & distribution of IO to consultants for practice mgmt initiatives
• Consulting Liaison for Ramp Up/IBU - ensure consulting related KPIs are met
• Realization of Region Deliverables including Customer Sat
• Supply, Demand and Forecast (skill gap planning) Management
• Resource allocation management of Field Services assignments
• Coordination of project staffing in close contact with Management
• Advanced Event Management
• Liaison with Field Services Organization
• Harmonize decisions across multiple opinions across competing organizations
• Support Field Service Related Systems and other Internal systems (i.e. Portal and servers operating)
• Responsible for managing internal projects
• Identifying of training needs for strategic areas
• Financial Management Reporting based on Utilization, Forecast, and Budgeting
• Consulting Services Definition & Maintenance
• Forecast Management
• Partner Management
  
  

Work Experence

Functional Experience

• Min. 2 years experience in a Senior or Expert position in the operational business
• Ability to drive execution within area of responsibility and experience in aligning cross-topic objectives & approaches
• Experience in strategic thinking and conceptual design of complex projects & programs
• Solid knowledge in a SAP solution and respective industry business process understanding
• Experience in customer interaction

Managerial Experience

• Experience in leading virtual teams cross-border
• Experience in decision making within own area of responsibility / project

Education And Qualification / Skills And Competencies

• Final degree (e.g. business administration, psychology, economics, computer sciences) or equivalent work experience
• English: Fluent