Quality Engineer at Adrian Kenya Limited

Reporting to the Senior Manager – Network Operations the position holder will be responsible for reporting on the health, performance per cluster, per element, per service, and per individual monitoring & investigation of Network & System Parameters as per agreed KPI’s, undertake problem analysis from root cause, problem identification, recommendation & drive closure recommend on how to improve performance of Network & System Parameters to meet agreed KPI’s

Responsibilities for the  Quality Engineer Job

• Network Performance Monitoring
• Engage stakeholders to define & review the Key Performance Indicators (KPI’s) of Technology Elements
• Promoting quality achievement and performance improvement throughout the organization
• Undertake monitoring & effective performance monitoring of agreed KPI’s & report the same.
• Multi-vender Conformance & Comparison tests during implementation
• Develop the internal strategy and plans for quality assurance system
• Monitor Services availability as per agreed SLA with Vendors & contracted Service Providers
• Network Investigation
• Undertake Independent Network & Service Quality Investigations vis-à-vis approved Technology KPI
• Adopt best practice tools to allow for monitoring & investigations imitative within Technology
• Undertake in-depth end-to-end Quality investigation on quality issues affecting Technology (Investigate and
• Detect Performance degradation)
• Identify quality problems via statistics, probes or drive tests and escalate to relevant technical team for action
• Share weekly reports for senior leadership team as well as to engineers

Requirements for the Quality Engineer Job

• Degree or diploma in Electrical and Electronics engineering or Telecoms Engineer
• 3 years of work experience in telecoms preferably in a GSM environment, field operations or network management, 1 year of which should be in a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.
• Very good in excel, able to develop small macros with good understanding of generators and mobile technologies