Job Opportunities at Blume Africa

Main Purpose: The successful Customer Relationship Manager will source new sales opportunities through attracting new clients and close sales to achieve quotas.

The successful candidate will play a key role in increasing income and revenue by managing and negotiating with clients, generating needs, qualifying prospects and managing sales of products and services.

Accountabilities

• Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc
• Makes telephone calls and in-person visits and presentations to existing and prospective customers. Also conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
• Meet personal and team sales targets
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Maintain and expand client database within the assigned territory
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer requests and complaints to maximize satisfaction
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Continuously improve through feedback
• Maintains professional and technical knowledge by attending educational workshops; establishing personal networks
• Provides historical records by maintaining records on area and customer sales.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participates in events and conventions
• Helps customer make selections by building customer confidence; offering suggestions and opinions.

Key Skills / Experience Required

• 0-5 years of experience
• Preferably proven sales experience in real estate, insurance, banking industries.
• Very good knowledge of MS Office
• Presentable and flexible (willing to work on weekends)
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• BS/BA degree or equivalent

Differentiating Competencies Required

• Ability for Selling new introduced concepts.