Senior Associate, mHealth at Clinton Health Access Initiative

We are currently looking for a Senior Associate, mHealth to join the mHealth team, the position reports directly to the mHealth and Connectivity team lead and will oversee country communication on connectivity deliverables and guide the design and development of the team’s mHealth solutions from concept to handover in collaboration with CHAI country teams. The Senior Associate, mHealth will oversee the maintenance and improvement of existing systems, and document requirements for testing, support and upkeep to ensure ease of solution replication and long term sustainability. Additionally, the Senior Associate, mHealth will assist the mHealth team leader in ensuring in-country project/s objectives are delivered in a timely and efficient manner, as well as work closely with global and local mHealth team programmers to ensure the success of all mHealth and connectivity health systems.

• Improve connectivity deliverables and develop draft reports with support from supervisor. Deliverables and reporting will include number of facilities with diagnostic devices connected per country, # of patient results transmitted through a mHealth solution, uptime and usage of national dashboards to track indicators and uptime and usage of lab information systems
• Work with country teams / end users to define technology product requirements for in country system development and then define the implementation plan. Manage communication and expectations throughout development process.
• Lead design and user experience processes for all team products; serve as the primary end-user advocate.
• Visit rural locations to understand root causes for system problems, document functional requirements for the development, maintenance and support of mHealth solutions; leverage the solutions for creative problem solving.
• Oversee technical work of developers to make sure that the quality of the user experience as well as the code is consistently high.
• Support mHealth team leader with strategy and relationship management with external technology firms, which enable global mHealth work to drive efficiencies across countries..
• Develop coordination and resource sharing opportunities between countries.
• Other responsibilites as needed 

We are seeking a highly motivated individual with outstanding credentials, management experience, and some exposure and/or strong interest to work with technology-based solutions for health. S/he must be able to function on and with flexibility and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. The right candidate will have a strong interest in innovation and technology, with a passion for creative problem solving.

• Bachelor’s degree with 3-5 years of experience working on new product development in the social enterprise, non-profit, or private sector space.
• Strengths in strategy development and design; deep understanding of solution development, business models, and market-based innovations strongly preferred.
• Experience in mobile or technology industry is preferable
• Experience with DHIS2, ODK, OpenMRS or OpenLMIS
• Solid understanding with previous work experience in HTML, CSS, Javascript and databases.
• Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations
• Strong analytical, problem solving, and quantitative skills
• Ability to think strategically, handle ambiguity and work in a fast-paced, limited-structure, multicultural environment
• Ability to learn on the job quickly
• Detail-oriented with strong organization skills
• Ability to handle multiple work streams simultaneously and work independently
• High level of proficiency in Microsoft Excel, PowerPoint and Word
• Ability to travel 75% internationally

Advantages

• Experience with Python, RoR, Django or Java
• Experience living or working abroad, particularly in developing countries
• Pharmaceutical / healthcare industry experience
• Experience starting a business or working in a small stage startup
• Experience working in management consulting, information technology, or similar environment
• Experience taking an idea from concept to development to large-scale implementation
• Familiarity with global health issues