Information Systems Officer at United Nations

Information Systems Officer Job Responsibilities

• Participate in the development and testing of reports and management dashboards as identified and prioritized in the requirements gathering process.
• Participate in the development of Hana reporting views in coordination with the UN ERP (Umoja) reporting teams to facilitate the delivery of cross functional reports and dashboards.
• Build procedures to extract, transform and load non-Umoja data where required to enrich data retrieved from the existing Umoja Business Intelligence (BI) system.
• Complete adhoc requests as received and prioritized by the Business Analytics and Reporting Unit (BARU).
• Effectively coordinate the collection of functional reporting requirements for identified priority areas.
• Participate in the coordination between clients and Umoja BI to identify existing reporting assets and resolve any issues therein.
• Serve as a coordinator in the development and testing of reports and dashboards through the existing power users and subject matter experts (SMEs).
• Keep abreast with any new Umoja BI technologies and processes so as to act as the go-to person for current and updated information related to Umoja BI.
• Assess Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.
• Coordinate the delivery of both certified and focused functional business intelligence training workshops to UNON, UNEP and UN-Habitat colleagues.
• Undertake to provide functional and technical support for Umoja business intelligence related matters. This involves resolving issues raised, providing resolution guidance and / or escalating through the prescribed
• Umoja Support Model to Tier 3 support teams
• Support Umoja BI testing by participating in the testing of BI artifacts such as semantic layer views for the different functional pillars and as released by Umoja
• Advice BARU’s management on best practices in relation to development of an effective decision support system using Umoja BI.
• Effectively delegate tasks to other BARU team members to ensure timely delivery of assignments.
• Perform other related duties as required.

Qualifications for the Information Systems Officer Job

• Advanced university degree (Master’s degree or equivalent) in Computer Information Systems, Computer Science or related area.
• A first-level university in combination with qualifying experience may be accepted in lieu of the advanced university degree. Business Intelligence professional certifications are highly desirable.
• Prince 2 Certification is an added advantage.
• A minimum of 5 years of progressive responsible experience in the following is required. Data analysis and reporting; Experience in gathering and documenting reporting requirements;
• Experience working with / implementing technical Business Intelligence solutions with SAP Hana, SAP
• Business Objects Suite and other Relational Database Management Systems;
• Experience in providing both technical and functional support on a variety of reporting platforms.
• Working experience with financial management systems and working knowledge of the Umoja Business
• Intelligence solution is highly desirable.