Branch Manager Job at Kenyan Alliance Insurance

As the overall in charge of the branch office, the successful candidate will ensure the office runs efficiently and profitably, coordinate and supervise branch operations, drive marketing and sales activities ensuring that they meet or exceed set performance targets, manage credit control within company policy as well as maintain high customer service in the region.

Key Results Areas ranch Manager Job

• Design and implement the branch marketing and sales strategies geared towards business growth and retention;
• Source and procure business in line with the set targets/budgets;
• Develop the market through brokers, agents and other intermediaries with the focus to build and maintain a strong presence in the region;
• Ensure that the branch is a profit center for the business and achieve the set profit targets;
• Enforce the company’s Underwriting guidelines and ensure that business is acquired within these terms and credit limits;
• Ensure renewal of existing accounts and achieve 90% business retention;
• Oversee the day to day administration of the branch operations, ensuring adherence to the company policies;
• Be the custodian of company assets and all documents in the branch;
• Coordinate marketing drives and marketing activities for the branch;
• Prepare various scheduled and ad-hoc management reports on branch performance;
• Handle all human resource administrative issues of the branch staff regarding supervision, appraisals, training, leave management and discipline;
• Ensure that there is excellent customer service in the branch office.

Qualifications for the Branch Manager Job

• Be at least 30 years of age;
• Have a minimum education level of K.S.C.E. C+ (Plus);
• Bachelor’s degree in Insurance or related field.
• ACII qualifications/ IIK Diploma
• Should be computer literate;
• Mature, confident, articulate and with strong communication and interpersonal skills;
• Resulted oriented with ability to work under strict deadlines and meet set sales targets;
• At least five years’ experience in managing retail operations in insurance industry