Junior WASH Consultant at SNV Netherlands Development Organisation

Objectives and Scope of assignment

SNV is recruiting a Junior WaSH consultant who will support PEWAK’s implementation towards realizing its objective to improve performance of water utilities through benchmarking, peer learning and innovative financing. The Junior Consultant will support the PEWAK Advisor to select and implement appropriate consumer engagement approaches therefore contributing to the management of non-revenue water and ensuring improved downward accountability. The Junior Consultant shall work with and under the supervision of the project advisor. He/she shall be involved in facilitating task group sessions and documentation of best practices emerging from water utilities in addressing key challenges faced by peer WSPs. The task within the assignments includes;

• Support WSPs in development and review of SMART performance improvement plans (PIPs)
• Participate in regular WSP peer learning sessions
• Support WSPs to establish communication committees and capacity build committee members
• Support WPSs in developing communication policies and plans
• Review utility - consumer dialogue mechanisms and follow-up on implementation developed service levels roadmaps
• Document progress results, achievements and lessons for sharing through essays, journals and reports (Knowledge Management)
• Capacity build beneficiary WSPs on establishment of performance data collection tools/systems, analysis and interpretation of results.
• And other related roles as assigned by the Project Manager

Qualifications

• University degree in Development Studies / Social Sciences / Business Studies or other related courses.
• Kenyan Water Sector experience (2 years) and demonstrate knowledge of water sector in Kenya; a Master’s Degree is an added advantage
• Demonstrated knowledge and/or experience in implementation of consumer engagement, corporategovernance and NRW management guidelines in water sector.
• Experience working with WSPs, Civil Society with specialization in Water services delivery.
• Excellent written, oral, interpersonal and communication skills
• Experience in Knowledge management
• Ability and willingness to travel regularly and on short notice
• Ability to work effectively with a range of stakeholders, organisations and cultures across all levels.

Additional Information

Assignment Duration

The duration of the assignment shall be 3 months with possibility of extension