Credit Administrator at G4S

G4S in Africa:

G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.

Job Responsibilities 

Bank Statements Review

• Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up.

Receipt Administration

• Allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager.
• Escalate summary of pending allocations to Credit Administration Manager for Remittance Advises follow up on a daily basis.
• Ensure that pending receipts are allocated within 48hrs from the time of receipts.
• Ensure that all notifications for cheque collections are effected within 48hrs.

Reconciliation and Reporting

• Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis.
• Carry out periodic reconciliation between GL & AR.
• Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager.
• Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date

Direct Debits Receipts Administration

• Run periodic ( weekly) direct debit report and ensure that funds are allocated as per bank generated direct debit report.
• Monitor direct debit accounts arrears and ensure that such accounts are suspended at 60 days.
• Book at least 5 additional direct debits accounts per month.
• Follow up on unpaid direct debits and ensure that appropriate actions as per credit process are taken to recover.

Customer Service & General Administration

• Collate customer queries and assign appropriate staff within the department for quick resolution.
• Provide feedback to both internal and external customers on queries raised within 24hrs.
• Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure.
• Track in and outflow of documents within and outside the department.
• Maintain special filling system for key customers documents as well as other departmental administrative documents.
• Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained.

Qualifications 

• Tertiary education in Business Management or Numerical Field. Degree are advantageous
• Kenya market
• Kenya legislation
• Two to five years in Data and contract management related assignment
• Enter the number of years in the required specialism