Billing Clerks at National Council of Churches of Kenya (NCCK)

(BC-JHH)

This position is responsible for ensuring that all hospital services transactions are billed and properly captured in the HIS

Duties

• Serve each patient efficiently with a smile.
• Ensure accuracy in billing and cashiering for each patient both in and outpatient by ensuring that the charge sheet as ratified by the medical team is adhered to on all items and procedures.
• Ensure that all hospital revenue is secured by conducting cash reconciliation at the end of the day, banking the cash and filing the banking slip.
• Increase the insurance uptake by 10% through talking to all cash paying clients about the available medical covers.
• To work towards a minimum of 5 minutes processing time for each patient visiting the cash office.
• Ensure that procedures for admission for corporates and insurance firms are adhered to for each admission.
• Ensure that the daily and the monthly MIS and other related records are generated and shared with the relevant officers
• To ensure that all tariff structure, consultation charges of the doctors have been updated in the system to avoid miscalculations.
• To receive cash and ensure accountability of the same without any of the ordinary incidences being brought to the attention of the accountant.
• To ensure that before discharge, crosscheck for approval and other required documents are in order, check if the patient is under an insurance or corporate. Update the patient’s bill according to the MOU with the respective corporate/ insurance and post discharge raising the credit
• To manage billing for all services given at the hospital
• To receipt and bank all the revenue collected at the hospital
• To process all corporate accounts and raise the monthly invoices for approval and dispatch by the supervisor.
• To ensure that all claims for insurance companies are properly raised and billed as per the MOU with the particular contract.
• To keep the patients records observing confidentiality
• To courteously and timely attend to all queries from all the clients that visits the hospital
• To follow up on all payment due to the hospital as per the stipulated terms and mode of payment
• To liaise with the Matron and the ward in-charges to ensure that accurate bills are generated for the patient
• Produce periodic reports for revenue with a breakdown of cash, insurances, NHIF and corporates
• Perform any other responsibilities assigned by management from time to time

Job Requirements

• At least Secondary School Education (KCSE).
• KCSE with a CPA II qualification

Other Competencies/Abilities/Skills Required

• High levels of integrity
• Good interpersonal skills and communication skills
• Basic Accounting skills
• Must have worked in a similar position for at least two years