Head of Operations in Somalia at Polish Humanitarian Action

General information:

Location: 70% Mogadishu, 30% Nairobi based

Starting date: September 2018

PAH in Somalia:

Polish Humanitarian Action (PAH) is present in Somalia since 2011 and implements projects in FSL and WASH. We operate through 2 field offices covering areas in Banadiir, Middle Shabelle and Lower Shabelle.

PAH’s current activities in Somalia include:

• provision of safe and sufficient water to the communities in emergency (achieved by rehabilitating crucial water points and increased capacity of water points) - including Water for Schools component;
• construction of gender-sensitive, emergency latrines in the most populated IDP settlements;
• increasing awareness of hygiene practices among communities, including intensive gender-sensitive hygiene campaigns;
• direct cash transfers to most vulnerable households in the IDPs settlements;
• distribution of Shelter materials and WASH NFIs to IDP households affected by evictions, displacement or natural disasters.

Since the establishment of PAH’s mission in Somalia, we have worked with a variety of partners through a diverse funding portfolio. Partnering with local NGOs, iNGOs, UN agencies, institutional donors, local leaders and regional administrations, PAH has been continuing to provide efficient humanitarian aid. Our projects are funded by ECHO, UNICEF, DAP and other donors.

Who PAH is looking for:

PAH in Somalia is looking for a Head of Operations. The person will hold the following responsibilities:

• Management of Operations Team (Finance & Accounting, HR&Administration, Logistics);
• Management of operational budget;
• Supervision of the financial and accounting processes in terms of their accuracy;
• Coordination of the logistical, HR and administrative necessities of the mission;
• Providing complete and accurate documentations of all operational processes;
• Solving operational issues reported by stakeholders (HQ, donors, programs);
• Continues improvement (capacity building) of operational processes;
• Administrative costs management and optimization;
• Contracts management;
• Ensuring operational compliance with internal procedures, donors requirements and local regulations;
• Cooperation with external auditors and supervision bodies;
• Writing monthly/quarterly/annual reports compatible with the guidelines; regular reporting to Head of Mission and HQ;
• Supporting the team when needed.

What PAH requires:

• Experience on relevant positions (Operations Manager/Director or Finance Manager/Director) preferably in non-government sector;
• At least 3 years of experience in managing operational processes within dynamic and challenging operating environments;
• Proven experience in team management, including different levels of subordination (managers, experts, specialists);
• Good understanding of HR, accounting, procurement and finance procedures is a must;
• Budget management experience
• Proven ability to manage a complex and demanding workload;
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
• Results orientation, strong organizational and problem solving skills;
• Highly developed interpersonal and communication skills;
• Excellent spoken and written English;
• Very good knowledge of Microsoft Office tools;
• Knowledge of Microsoft Dynamics NAV (Navision) will be an asset
• University degree

What PAH offers:

• Friendly and cooperative working atmosphere with comprehensive development possibilities
• A full-time position with a 3-month trial period
• Psychological Support Package Free accommodation, flights home covered every 3 months, 31 days of paid leave, medical insurance (including Emergency Evacuation) if expatriate