Third Party Monitoring Manager - Learning and Monitoring Programme Somalia at Integrity Global

Overview of programme – LAMPS

The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance.

Role Summary

The TPM Manager will be responsible for the management of the verification process, liaising with implementing partners and drafting verification reports and contributing to learning (findings and TPM processes).. The TPM Manager will provide operational and management support to the delivery of verification activities including duty of care and risk assessments and oversight of the TPM Officer Somalia Coordinator deliverables. They will lead engagement with implementing partners They will lead the drafting of verification reports including supporting the Deputy Team Leader on quality assurance and direct oversight of the TPM Officer – Analyst deliverables. They will undertake quarterly re-sampling and mapping of activities, incorporating purposive vs random, and define and distribute monthly activities to be covered by field teams. They will seek to increase client engagement, particularly with SROs, on the most relevant data insights and programmatic information as well as on meta-analysis and data trends, where applicable, and data collection tool revision. They will support the Deputy Team Leader on learning products. The TPM Manager will act as the programme Line Manager of the TPM Officers, responsible for ensuring timely deliverables.

Activities

• Management of TPM Verification Activities and Reporting: (40% LoE)
  • Oversee activity mapping for verifications based, coordinating with Implementing Partners on workplans and DFID nominations and lead on selection of activities for verification on a monthly and quarterly basis.
  • Lead on training needs and material for teams and supervision of delivery of training to Regional Coordinators and Monitors.
  • Lead and coordinate the drafting of TPM verification reports and responding to feedback on individual reports. Provide guidance and support to the TPM Officer – Analyst on report writing including, structure and style.
  • Support to the Deputy Team Leader to quality assurance of verification reports, providing constructive feedback on verification report drafting and style. Lead on feedback process with DFID and implementing partners on Verification Reports, including content, layout, access and usefulness.
• Field Management and Duty of Care: (30% LoE)
  • Update and maintain the risk matrix in consultation with the Programme Manager, using lessons learnt ongoing activities to better hone our assessments, mitigations and subsequent field operation planning.
  • Supervise planning and coordination of field team deployments for verification data collection, communicating with IP points of contact TPM Officer – Somalia Coordinator, and LAMPS Regional Coordinators to ensure timely delivery across all regions of work. Coordinate diligence and operational (security and safety) assessments for field work in Somalia are made, suitable mitigations are adopted, and risks are properly logged, tracked, and updated. Provide guidance and support to the TPM Officer – Somalia
  • Coordinator on duty of care and security considerations.
  • Coordinate with the TPM Officer – Somalia Coordinator and Regional Coordinators in Somalia on all planned activities and visits. Responsible for the review of field operation plans, daily field check-ins, escalating issues to the Programme Management Unit and the Security and Risk Adviser (London).
  • Provide urgent contextual updates, issuing and responding to operational alerts in coordination with the Programme Manager, TPM Officer – Somalia Coordinator, and Regional Coordinators.
  • Supporting critical incident responses through triangulation of operational information, advice on response plans and coordination with Programme Management Unit and Security and Risk Adviser.
• DFID and Implementing Partner Engagement: (20% LoE)
  • Client engagement over utility and optimised value of outputs.
  • Build and maintain constructive dialogues with DFID implementing partners key points of contact, building understanding of IP activities to support verification delivery and explaining
• Coordination and engagement with DFID implementing partners for required information including workplans and additional supporting documentation.
• Learning for the TPM Verification Workstream: (10% LoE)
  • Contribute to internal and external learning processes, reporting and events for the TPM verification workstream.

Expected Outputs and Deliverables

• Ensuring the high quality, relevance and user-ability for client of verification reports.
• Justification and communication to client and IP of internal/external flags.
• Data oversight to ensure consistent quality.
• Circulation of TPM updates internally within LAMPS team and externally to client.
• Communication channels opened with client SROs with regular engagement.
• Wider analysis of data to incorporate trends and key learning for client.

Reporting

The TPM Manager will report directly to the Deputy Team Leader and will provide situation reports and analysis to the Programme Manager and Assistant Programme Manager.

Estimated Days

Full time, approximately 22 days per month.