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Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from ou...
About the Job:
In this role, you will lead the reservation and ticketing agents and act as an intermediary between staff and management. You will plan, supervise, and support the team in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will replay information to the customer and assist in finding the right itinerary for their needs. You will cancel and change reservations when customers request it. You will also encourage teamwork, consistency of service and proper coordination.
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