Debt Collections Officer at Securex

We are seeking for an ambitious and high performing individual in the Finance department.

Key Roles

• Responsible for ensuring that all company debts for services rendered and products sold are collected in time
• Prepare daily collection plan and hand over daily collection report the following morning.
• Following-up on client payment date through telephone calls or visitation.
• Reconciliation of client accounts in cases of dispute.
• Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
• Communicating any clients’ complaints and instructions to the office.
• Follow-up on customers who have issued bouncing cheques.
• Ensure reduction in customer complain related receipt of invoke
• Timely Dispatch of invoices and statements at the beginning of the month.
• Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client visited
• Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery

Qualification and Competencies

• Bachelor’s degree in any business related to finance qualification e.g. ACCA, CPA, Credit Management.
• At least (2) two years in a busy working in credit control or recoveries section
• Enthusiastic and committed approach with a track record of building strong, trust based relationships with colleagues and stakeholders at all levels, including the customer
• A sound working knowledge of finance best practices, an awareness of the dynamics of the external environment and its effects on business strategy
• Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills, with a focus on pleasing the customer
• Must be of a highly persuasive with a positive nature
• Ability to work as part of a team, as well as independently
• Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mindset.