ICT Manager at Vivo Activewear

Are you equipped with cutting edge skills for next generation ICT challenges? Vivo Activewear is hiring! We are looking for a passionate and enthusiastic candidate with the right attitude to join our Team.

Our philosophy is centred on a “passion” and “zest” for life! At Vivo, we are dedicated to providing each of our customers with comfortable and trendy clothing that makes them “look and feel great”. Our Team are our brand ambassadors; charged with ensuring that each shopping experience is memorable one.

Job Role: Ensures that all company systems are secure and functioning well. Trains staff on how to handle IT related systems and advice the company on any new systems to purchase.

Key Responsibilities:

• Procurement and management of IT related systems.
• Research and advice the company on new systems with technological advances.
• Audit IT systems and develop best policies for the organization
• Oversee the installation and maintenance of internet network in all stores
• Monitoring and liaising with providers to ensure computer systems and internet networks are running optimally
• Coordinate trouble shooting and handling of any issues related to IT systems.
• Coordinate installation and configuration of computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Investigating, diagnosing and solving computer software and hardware faults
• Keeping, maintaining and updating records of software licenses
• Provide regular reports to management
• Managing and supporting the roll-out of new applications
• Testing and evaluating new technology
• Organise for the regular back-up of Company data
• Coordinate monitoring and removal of virus, spyware, and other non-authorized software
• Identify opportunities for team training.
• Providing ERP ad CRM systems
• Running regular checks on network and data security
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Providing direction for IT team member
• Develop innovative network troubleshooting methods that reduce downtime and lower repair costs.
• Work closely with departmental managers to determine the maintenance and growth needs of the network
• Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis

Profile

Academic Background

• Have a Bachelor’s degree in ICT related field from an accredited university.
• Must be MCSE Certified.
• Should possess CCNP/CCNA certification

Basic Qualifications

• 5+ years hands-on IT Support experience.
• Experience supporting Macintosh OS 10.10 or later
• Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications

Skills

• Excellent leadership and decision making skills
• Excellent organizational skills
• Strong background in IT related field
• Ability to train
• Flexible