Medical Records Assistant at Jacaranda Health

Reports to Sales & Marketing Coordinator

Department: Clinical Operation

Job summary

Assist in ensuring smooth operations in the clinical department.

Responsibilities

• Maintains patient files and retrieves files for scheduled appointments; study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
• Maintains quality results by following hospital standards.
• Maintains patient confidence by keeping patient records information confidential.
• Keeps health care providers informed by communicating availability or unavailability of the records.
• Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
• Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Resolves medical record discrepancies by collecting and analyzing information.
• Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems; filing documents.
• Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds.
• Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
• Any other duties as may be assigned.

Education

• Diploma in health records and information
• Bachelor’s Degree in heath records and information is an added advantage

Experience

• At least 1-2 years’ proven experience in a(busy) health facility

Knowledge and Skills

• Working knowledge of Microsoft Office tools
• Strong time management skills
• Attention to detail and mathematical skills

Key competencies

• Ability to work effectively with a team in a culturally diverse environment
• Ability to maintain records and files
• Organizational skills
• Attention to Detail
• Ability to maintain confidentiality
• Willingness to work above normal working schedule