School Trainer (Bakery/Pastry) - Majid Al Futtaim Retail, Carrefour Franchisee at Majid Al Futtaim

Job description

Role Purpose:

The School Trainer (Bakery/Pastry) is responsible to ensure train the new joiners and current staff in the Bakery/pastry store team by developing theorotical content and practical programs inorder to make them ready and improve their skills and knowledge in the section.

Role Details - Key Responsibilities and Accountabilities:

• Develop and deliver theoretical and practical training programs based on the identified Training and Operational needs.
• Develop Training / Modules linked with school concept, review and improve consistently existing modules.
• Ensure that all Training Material / Modules content is overall in line with company and communication strategy.
• Analyse and report the efficiency of training programs, and how they contribute to the progress of employees.
• Identify employees with high potential, growth and propose for further development.
• Analyse the performance of students, and growth within the training structure (3 months).
• Follow up trainee progress after deployment and their progress in their respective stores.
• Exchange experience and skills with the trainees and stores in order to evaluate and improve the value of training programs.
• Manage and coordinate all administrative work related to Trainings.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Conduct and arrange on-the-job training for new hires.
• Monitor the operational implementation of training conducted.

Qualification, Experience & Skills Required:

Skills:

• Good knowledge of products in the section (bakery and pastry).
• Excellent business communication and presentation skills.
• Good Knowledge of different training methods and tools.
• Customer Service Orientation.
• Time Management.
• Knowledge of MS Office applications.
• English (Full professional proficiency - Required).
• Country Language where applicable.

Minimum Qualifications/Education:

Bachelor Degree required.

Minimum experience:

• 5+ years as Trainer.
• 3+ Retail operational work experience.