HR Director at SportPesa

Reporting to the Chief Executive Officer, the Director Human Resources will be responsible for ensuring that PEVANS EA LTD has optimal human resources capacity.

Responsibilities

• Provide oversight and assume responsibility for the performance of the day-to-day operations of the HR department.
• Define and develop the annual and long-term goals of the HR department, secure executive buy-in and ensure alignment with the strategies of the entire organization.
• Guide management and employees actions by researching, developing and updating policies, procedures, methods, guidelines and communications.
• Develop accountability structures, measure success against goals, regularly report on progress, and hold the team accountable for prioritizing and delivering results in key strategic areas.
• Be an ambassador for staff to management, represent leadership, and defend executive decisions.
• Motivate the team, hold the team accountable to shared goals, identify lessons learned, and celebrate team successes.
• Work closely with the finance team to determine and manage an annual department budget.
• Actively conceptualize and lead initiatives aimed at improving efficiency of processes within the HR department.
• Lead the implementation of a performance system to track and analyze data in the employee lifecycles with a particular focus on staff performance management.
• Develop and inculcate a culture of performance management in the whole organization
• Provide advice to senior management; lead and actively support HR-related projects that are in line organizational strategy.
• Coordinate the review of the organizational structure and provide strategic advice on its appropriateness with regard to effectiveness and efficiency
• Ensure the organization is adequately resourced by professional and competent personnel by implementing sound talent sourcing and retention programmes
• Ensure the development of capacity building plan and career progression paths in the organization, plan and organize learning initiatives for staff and leadership.

Qualifications

• Bachelor’s degree in Human Resource, Business Administration or Social Sciences from a recognized institution
• Master’s in business/psychology preferred
• Post graduate Diploma in Human Resource Management
• Must be a member of Institute of Human Resource Management (IHRM) with valid practicing certificate
• Over ten year managerial HR experience
• Must have worked in an organization with a call center, preferably a technology driven company
• Professional competence in HR management and especially recruitment
• Good understanding of labor laws
• International exposure desired
• Excellent communication skills